1. steve kaufmann's Avatar
    I just received a replacement Nokia 920 phone from ATT (assurance) and it seems fine. The one thing i found that the old phone had was in the app section of phone. The apps on my old phone had highlighted alpha a to z when searching apps i have on my phone, the replacemnet phone does show the a to z, is this normal or is there a setting for this?

    Thanks
    Steve
    01-03-2013 06:41 PM
  2. Kooosh's Avatar
    The A to Z tile thing only shows up after you've installed enough apps.
    01-03-2013 06:42 PM
  3. steve kaufmann's Avatar
    Thanks, I'll give it a try
    01-03-2013 06:45 PM
  4. steve kaufmann's Avatar
    I just downloaded about 10 apps and still nothing, its now a big deal but just curoius why my original phone had and this one doesn't. Appreciate it!!
    01-03-2013 06:56 PM
  5. Kooosh's Avatar
    I don't know what the threshold is, but I know the A-Z popup tile thing does not spring up until you have enough apps. Adding 10 sounds like enough. Maybe restart/soft reset your phone. I'm certain the feature will return to your phone eventually.
    01-03-2013 07:03 PM
  6. steve kaufmann's Avatar
    Is a soft reset just turning phone off and back on??
    01-03-2013 07:11 PM
  7. steve kaufmann's Avatar
    I really hate to be a pain, but you seem to know what your talking about. Just a few things, did a soft reset, that didn't work. Also, when you go into battery saver in settings, my first phone says in battery info the following: remaining battery life estimated time remaining and time since last charge, the new or replacement only says remaining battery life. Again, not a big deal just wondering why it is doing this. Thanks Again
    01-03-2013 07:31 PM
  8. Kooosh's Avatar
    Soft reset: hold down the power and volume down buttons (at the same time) until it vibrates then release, it will then restart. See if that helps these issues, if not I'll be happy to help you some more.
    01-03-2013 07:40 PM
  9. steve kaufmann's Avatar
    I really hate to be a pain, but you seem to know what your talking about. Just a few things, did a soft reset, that didn't work. Also, when you go into battery saver in settings, my first phone says in battery info the following: remaining battery life estimated time remaining and time since last charge, the new or replacement only says remaining battery life. Again, not a big deal just wondering why it is doing this. Its not a big deal, just wondering why the old and new phone are different with the battery saver and app index.Thanks Again
    01-03-2013 07:44 PM
  10. irvin792's Avatar
    Install about 20 apps, nothing wrong with the phone, you just have to hit a certain number of apps for the indexing to appear. I do not remember the exact number it kicks in at. The battery saver I'm not sure as mine has both like your old one.
    Jastow likes this.
    01-03-2013 07:47 PM
  11. Daniel Ratcliffe's Avatar
    I believe the threshold is 43 apps (including pre-loaded apps such as People, Settings, et al). Then it will appear automatically. Regarding the battery saver, it sounds to me as though you have yet to charge the phone. Try quickly putting it on charge then taking it off charge then checking the battery saver to see if that time since last charge appears.
    01-03-2013 07:48 PM
  12. irvin792's Avatar
    I believe the threshold is 43 apps (including pre-loaded apps such as People, Settings, et al). Then it will appear automatically. Regarding the battery saver, it sounds to me as though you have yet to charge the phone. Try quickly putting it on charge then taking it off charge then checking the battery saver to see if that time since last charge appears.
    that's what I was gonna suggest re: battery saver. :)
    01-03-2013 07:49 PM
  13. Kooosh's Avatar
    Wow the trivial little things that constitute a "problem" with the 920s... I swear to god the very nature of this phone is that it attracts people seeking perfection, and they are the most difficult to satisfy and the easiest to nit pick any little problem with something.
    What an odd thing to say in a forum such as this.
    01-03-2013 10:57 PM
  14. erzhik's Avatar
    In order to see the A-Z list in the app menu, you need to install 40 apps or more.
    01-03-2013 11:28 PM

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