The king is back baby!

Resident Evil 7: Biohazard Review — a series risen from the dead

Fitness Apps

Keep your New Year's fitness resolutions with these great Windows 10 apps!

One Windows

Microsoft is building a new Windows 10 Shell for PC, Mobile and Xbox

Get ready for beta!

Halo Wars 2 Blitz: Game modes, beginner's tips, and more

On the Inside

Everything you need to know about the Xbox Insider Program

Beautiful compromises

Surface Studio review: you'll want one, even if you don't need one

3-in-1

Is this the Surface Phone? Microsoft awarded patents for foldable devices

Windows Central Offers

MCSE Certification bundle is just $39

Even more improvements

All the changes found in Windows 10 build 15007!

Games as a Service

What does the cancellation of Scalebound mean for future Xbox exclusives?

Windows Central Offers

Save $90 on these FRESHeBUDS Pro Magnetic Bluetooth Earbuds

Returning for 2017

We're back with an new episode of #AskDanWindows

Lifetime Subscription

VPNSecure is currently 91% off

Our favorite things

The Best of CES 2017 Awards

Infinity Edge in your hand

The XPS 13 2-in-1 is the Dell convertible we've always wanted

Project Valerie

Razer just made a laptop with three — THREE! — 17-inch 4K displays. 😱

Great design from Palo Alto

HP's CES 2017 releases are truly gorgeous PCs

Intel and Google's big day

CES 2017 Day Two: New laptops, new phones, and old ideas made new

Take five is better than ever

The updated Lenovo ThinkPad X1 packs Kaby Lake chips and zero bloatware

Everything we know about the next Xbox: Project Scorpio

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 10 of 10
  1. tommohammed's Avatar
    Member

    Posts
    27 Posts
       #1  
    I got my phone replaced yesterday due to worsening creaking in the phone body. The phone also got uncomfortably hot doing simple tasks such as listening to music or using chat. I wasn't sure if this was normal or not, but judging by this new model it definitely was not. This one is so much cooler, and only got warm after 2 hours of music and chat non stop. I also read my local paper's review of the 920 who said that their initial model had heat issues, but the replacement did not.

    So... Why did this happen? Is there any kind of logical explanation? They all use the same processor as far as I know.
  2. gnrthx's Avatar
    Member

    Posts
    51 Posts
    Global Posts
    52 Global Posts
    #2  
    In my experience, I thought that the software/firmware played a role on the overheating issues. After I got the portico update, I am having better battery life and less overheating, I still get it from time to time while browsing or watching some videos, but it is not as hot than it was before.

    Also, were you able to get a replacement directly from Nokia? Or through you carrier?
  3. tommohammed's Avatar
    Member

    Posts
    27 Posts
       #3  
    Quote Originally Posted by gnrthx View Post
    In my experience, I thought that the software/firmware played a role on the overheating issues. After I got the portico update, I am having better battery life and less overheating, I still get it from time to time while browsing or watching some videos, but it is not as hot than it was before.

    Also, were you able to get a replacement directly from Nokia? Or through you carrier?
    Through my carrier, and as far as I know it is not running Portico as they hadn't released the update. Telecom New Zealand. Although I saw that the firmware for them is listed on Navifirm as being ready.
  4. wjlim3's Avatar
    Member

    Posts
    107 Posts
    #4  
    now you are making me worried about mine....slight creaks if i press on it (but not bothersome at all), small warm ups if I use it to surf net for an hour or so
  5. tommohammed's Avatar
    Member

    Posts
    27 Posts
       #5  
    Quote Originally Posted by wjlim3 View Post
    now you are making me worried about mine....slight creaks if i press on it (but not bothersome at all), small warm ups if I use it to surf net for an hour or so
    My new one has a slight creak in the bottom left sometimes, which i'm trying very hard not to worry about :P But small warm ups sounds fine! There's a difference between warm and hot, and after an hour of using internet only being warm sounds fine :)
  6. Stefan Joseph's Avatar
    Member

    Posts
    1 Posts
    #6  
    did they replace it on the spot? mine got sent to nokia nz and ive been waiting for 2 weeks as it had gps issues. How long had you had yours for from telecom?
  7. tommohammed's Avatar
    Member

    Posts
    27 Posts
       #7  
    Quote Originally Posted by Stefan Joseph View Post
    did they replace it on the spot? mine got sent to nokia nz and ive been waiting for 2 weeks as it had gps issues. How long had you had yours for from telecom?
    Funny story that. Bought mine on the 22nd November and tried replacing it on the 25th however they said that they were out of stock and told me more stock would be in at Christmas. Then I went to France from the 3rd to the 25th and went into my local store on the 26th and got told I had had the phone for longer than 4 weeks and they would have to send it away. I declined, and sent in a complaint on the telecom complaint website saying that I previously had attempted to exchange the phone within the 4 week period. Got an email back asking what store I purchased it from and then got a friendly phone call from the manager of the store, who put a phone aside for me no questions asked until I got back from Queenstown. :)
  8. socialcarpet's Avatar
    Banned

    Posts
    1,893 Posts
    Global Posts
    1,966 Global Posts
    #8  
    No idea, but I have one of the first batch of 920's and I didn't have the problem.
  9. rdubmu's Avatar
    Member

    Posts
    3,184 Posts
    Global Posts
    3,509 Global Posts
    #9  
    The top right corner was creaking on my 1st one.

    My phone still gets incredibly hot when playing games.
    Sent from my RM-820_nam_att_100 using Board Express
  10. downhillrider's Avatar
    Member

    Posts
    195 Posts
    Global Posts
    244 Global Posts
    #10  
    my 920 gets so hot using certain apps that while plugged in, the percentage will go down. tonight it went from 26% to 9% while plugged in.

Similar Threads

  1. Replies: 97
    Last Post: 02-18-2013, 10:51 AM
  2. Am i the only one with some OS issues?
    By Strings78 in forum Windows Phone 7
    Replies: 5
    Last Post: 04-16-2012, 01:16 PM
  3. Replies: 2
    Last Post: 04-05-2012, 05:57 PM
  4. What do you expect to see in the first update?
    By jtn05 in forum Windows Phone 7
    Replies: 55
    Last Post: 01-19-2011, 11:19 AM
  5. What's new issues in Pictures Hub
    By sandman in forum Windows Phone 7
    Replies: 0
    Last Post: 12-18-2010, 10:22 PM

Posting Permissions