This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. tommohammed's Avatar
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       #1  
    I got my phone replaced yesterday due to worsening creaking in the phone body. The phone also got uncomfortably hot doing simple tasks such as listening to music or using chat. I wasn't sure if this was normal or not, but judging by this new model it definitely was not. This one is so much cooler, and only got warm after 2 hours of music and chat non stop. I also read my local paper's review of the 920 who said that their initial model had heat issues, but the replacement did not.

    So... Why did this happen? Is there any kind of logical explanation? They all use the same processor as far as I know.
  2. gnrthx's Avatar
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    #2  
    In my experience, I thought that the software/firmware played a role on the overheating issues. After I got the portico update, I am having better battery life and less overheating, I still get it from time to time while browsing or watching some videos, but it is not as hot than it was before.

    Also, were you able to get a replacement directly from Nokia? Or through you carrier?
  3. tommohammed's Avatar
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       #3  
    Quote Originally Posted by gnrthx View Post
    In my experience, I thought that the software/firmware played a role on the overheating issues. After I got the portico update, I am having better battery life and less overheating, I still get it from time to time while browsing or watching some videos, but it is not as hot than it was before.

    Also, were you able to get a replacement directly from Nokia? Or through you carrier?
    Through my carrier, and as far as I know it is not running Portico as they hadn't released the update. Telecom New Zealand. Although I saw that the firmware for them is listed on Navifirm as being ready.
  4. wjlim3's Avatar
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    #4  
    now you are making me worried about mine....slight creaks if i press on it (but not bothersome at all), small warm ups if I use it to surf net for an hour or so
  5. tommohammed's Avatar
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       #5  
    Quote Originally Posted by wjlim3 View Post
    now you are making me worried about mine....slight creaks if i press on it (but not bothersome at all), small warm ups if I use it to surf net for an hour or so
    My new one has a slight creak in the bottom left sometimes, which i'm trying very hard not to worry about :P But small warm ups sounds fine! There's a difference between warm and hot, and after an hour of using internet only being warm sounds fine :)
  6. Stefan Joseph's Avatar
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    #6  
    did they replace it on the spot? mine got sent to nokia nz and ive been waiting for 2 weeks as it had gps issues. How long had you had yours for from telecom?
  7. tommohammed's Avatar
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       #7  
    Quote Originally Posted by Stefan Joseph View Post
    did they replace it on the spot? mine got sent to nokia nz and ive been waiting for 2 weeks as it had gps issues. How long had you had yours for from telecom?
    Funny story that. Bought mine on the 22nd November and tried replacing it on the 25th however they said that they were out of stock and told me more stock would be in at Christmas. Then I went to France from the 3rd to the 25th and went into my local store on the 26th and got told I had had the phone for longer than 4 weeks and they would have to send it away. I declined, and sent in a complaint on the telecom complaint website saying that I previously had attempted to exchange the phone within the 4 week period. Got an email back asking what store I purchased it from and then got a friendly phone call from the manager of the store, who put a phone aside for me no questions asked until I got back from Queenstown. :)
  8. socialcarpet's Avatar
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    #8  
    No idea, but I have one of the first batch of 920's and I didn't have the problem.
  9. rdubmu's Avatar
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    #9  
    The top right corner was creaking on my 1st one.

    My phone still gets incredibly hot when playing games.
    Sent from my RM-820_nam_att_100 using Board Express
  10. downhillrider's Avatar
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    #10  
    my 920 gets so hot using certain apps that while plugged in, the percentage will go down. tonight it went from 26% to 9% while plugged in.

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