Find My Phone shows as "Off" in the Settings Menu, but it appears to be On

[MadSci2]

This has worried me since I got the phone. Under the Settings, "Find My Phone" is always shown as "Off".
Tapping on it and getting to the underlying option to set it, I was able to set it to "On". When I go to MS's find your phone webpage I can find my phone. Whew. But why is this happening? Is it this way with the other Lumia 920s out there? All WinPhone8 handsets? My 920 is from AT&T and came with the Portaco update installed.

It might be easy to chill over a bad menu, but this feature has to work perfectly in the sad event of it being required.

Anyone else see this on their phones? Am zI doing something wrong?
Sent from my RM-820_nam_att_100 using Board Express

 

[Cerif27]

Same here.

 

[alphonsohall]

Mine is exactly as in the first post........any solutions on this?

 

[9520G]

Its on, its show OFF to choose that option. If you go to windowsphone.com and click locate it will locate your phone.

 

[alphonsohall]

Can someone please confirm it is normal that when the phone finder is turned 'on', that in the application list (under settings) it shows as 'off'

 

[irvin792]

Mine does the same thing

 

[WOAHesco]

Can someone take a screenshot as-well? what would be considered "off" and "on"?

Cause while I have both boxes checked, when i go to the website and refresh my location, it cannot find my phone.

 

[Beltelmel]

Mine is on. Here are the two screenshots:

 

[alphonsohall]

I dont have those setting options (in the 2nd picture), i only have a slider for phone finder 'on' or 'off'

 

[Tuxedosam]

Same, I set it on but it show me off but I still can find my phone in website

 

[irvin792]

I dont have those setting options (in the 2nd picture), i only have a slider for phone finder 'on' or 'off'

me too, I can confirm on a previous 920 that I did have the options in the screen shot ....... Now I dont

 

[alphonsohall]

Yes, my previous 920 had those options, my new replacement doesnt.......perhaps they'll reappear on an update.

 

[WOAHesco]

I have the same settings at the screenshots, they have always been the same (before and after portico). US - ATT - Portico updated.

 

[tebugg]

before portico i had the setting where it was a slider that you can enable on or off. after the update i now have the options as pic 2. maybe the international ppl still have the slider and u.s. and canada ppl have the check marks? as far as the windowsphone.com site goes, it can still locate your phone even if you have it unchecked in your phone settings. it goes off of the last location known. so if you are still in the last location known, guess what? it's the same for backing up your apps. from the site you can resend an app you previously installed to your phone as long as you have the push sms option in your phone settings check marked. on the site it will tell you your phone could not be reached but your app will still be sent to your phone and installed.

 

[Mohammed Feizal Samat]

same here;
In the Settings\System; FIND MY PHONE appears as OFF


If you tap FIND MY PHONE, the slider is actually in the ON position

 

[irvin792]

same here;
In the Settings\System; FIND MY PHONE appears as OFF
View attachment 26388

If you tap FIND MY PHONE, the slider is actually in the ON position
View attachment 26389

that's how mine is

 

[7SAN]

Hi there, i had this issue a while ago, apparently windowsphone.com account was casing the settings duplication of two phones (two lumia 920 due to the multiple resets), delete the duplicate one, it should solve the issue, if not, do as i did, i deleted both and did a reset.

 

[irvin792]

Hi there, i had this issue a while ago, apparently windowsphone.com account was casing the settings duplication of two phones (two lumia 920 due to the multiple resets), delete the duplicate one, it should solve the issue, if not, do as i did, i deleted both and did a reset.

I knew it was something I wasn't thinking of. I remember long ago on wp7 I had to delete a duplicate , thx!

 

[alphonsohall]

7san, thanks for your solution.....i deleted my previous phones from windows.com, as you said, and reset my phone, i now have all options showing on the 'find my phone' settings. (the phone is still being replaced tomorrow though due to poor call reception....'buzzy' ear speaker)

 

[Mohammed Feizal Samat]

I was using the 900 for a few months when i decided to buy the 920. Does this means i have to remove the 900 from my Windowsphone.com? At the moment the 900 is still being used.