- 01-06-2013, 02:24 PM #1
I was one of the people who ended up with a dozen or so scratches in the oleophobic layer on the glass, with no idea how they got there. Well I ended up replacing my phone for another just at the 14 day mark (Lucky me, I qualified for the free ear buds because of this), and my current Lumia 920 has shared a pocket with keys, been dropped on more than one occasion, and I have yet to get a single one of these thin layer scratches.
This makes me wonder if there was just an early batch of these where the oleophobic layer was defective on the gorilla glass.
Has anyone who purchased on in mid December on had any of these scratch issues?
01-06-2013, 06:01 PM #6
- 107 Posts
mine is the first aussie bunch and i don't have any problems with scratches on mine...in fact, earlier i had some battery problems but now i think it has improved to a point where i am not too fuss about it (hopefully it remains that way, certainly after a few charge cycles, my device doesn't get as hot as it did last time)
- 01-06-2013, 06:34 PM #7
I am one of those who pampers his phone. Bought the expensive case and still managed to get 7 scratches. They almost seem to be surface like scratches. Purchased it on December 18th. Is Nokia rectifying the situation? I did send them feedback stating how I love the phone, OS and everything else about it. Hopefully they do something to help replace these poor quality screens. There's no way these where GG2. My previous phone had GG without the screen protector and used it for 3 years without the smallest scratch. What do you recommend I do? I'm in Montreal, Canada.
- 01-06-2013, 08:56 PM #8
I know this is very improbable, but my theory is the Chinese facility that produces these phones for Nokia sourced cheap power cells and used non-GG screens to save money and now they're being caught.
Last edited by denzilla; 01-06-2013 at 09:12 PM.
01-07-2013, 12:25 AM #12
- 266 Posts
Mine was one of the first batches, as I purchased it the first weekend it came out in November in the US. I baby it and carry it in a soft pouch (as I did with my Samsung Focus). My screen is perfect without a hint of a scratch. I too wonder if Nokia has had some phones with bad glass.
- 01-08-2013, 12:35 AM #15
Mine has one ultra fine scratch which is amazing given the way I've babied the phone. As you say, only noticeable with screen off and holding at a particular angle.
Given the fact that mine also has an area over the speaker/FFC that looks as if it has no finish (i.e. it picks up grease there only), I'd say the phone most definitely has a coating on it.
Perhaps not all phones do - do others have the rectangular area around the speaker on phones that look scratch-able on the screen? (There are threads with pictures here somewhere)
01-08-2013, 12:41 AM #16
- 137 Posts
Purchased mine right before Christmas, few days after i got it i noticed a scratch/fracture when i looked at it a certain way. Since then, i've noticed more. Now, despite the fact of landscaping for a living, I have absolutely babied this phone and put it in 0 situations where it could get scratched so it's good to hear it isn't just me.
- 01-08-2013, 10:25 AM #17
Got mine on launch day, don't have any "protection" on it and my screen is still perfect. On the other hand the red back has enough little scratches and such you'd think I routinely keep nails and bits of glass in my pocket.
01-08-2013, 08:44 PM #20
- 299 Posts
I think Nokia could have really differentiated by keeping production in Europe and other countries, as well as keeping a lot of production in-house. It seems that moving manufacturing to China is having its challenges. I would totally believe that some unscrupulous folk at a factory would switch the glass and batteries .. maybe I've seen too many movies ...
- 01-12-2013, 12:10 AM #21
i think that most of the hardware problems happen with black 920. the other colors seem to have been made more carefully. did they rush black expecting high demand for that color?
also in almost all drop/scratch test i see white 920 being used so yea.
- 01-12-2013, 12:51 AM #22
Bought my black 920 on launch day (US) and it's had a Speck case on it with no screen protector since day one. Don't know what the back looks like but the screen is absolutely flawless. Keep it in a front pants pocket with no keys or change and, to this day, not the slightest blemish or scratch.
- 01-13-2013, 02:53 PM #23
I have an original Rogers unlocked batch unit... minor scratches on the screen despite being babied.
I also have an int'l one that was manufactured around 4 weeks later that is still flawless despite being carried nonchalantly.
- 01-13-2013, 03:49 PM #25
Nokia makes its phones more in-house than example Apple as it actually designs and does put them together on its factories that it owns. There's really only one other manufacturer that does it more in-house and that's Samsung.
Just wanna remind that Nokia still has 120 000 people working for them (50 000 more than Apple) and majority of that work goes to R&D.
Last edited by tissotti; 01-13-2013 at 04:03 PM.
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