Your Lumia is freezing / restarting? Enter your details [Will be submitted to Nokia]

[Rune Andersen]

Country bought from: Denmark
Unlocked? Yes
Color: Black
Charging Method: Usually wireless
Portico updated? No
Carrier: 3
Heavy usage? Medium usage
Occasional overheating? no
Skype user? no
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

 

[bigbendji]

• Country bought from : FRANCE
• Unlocked : FACTORY UNLOCKED
• Color : BLACK
• Charging Method : USB CABLE
• Portico updated : YES
• Carrier : BOUYGUES TELECOM
• Heavy usage : MODERATE
• Occasional overheating 4-5 TIMES A DAY (while doing nothing)
• Skype user : NO
• Gmail user : YES, Checking every hour
• Nokia Maps / Drive user : NO
• Inconsistencies in battery life : YES I LOST 40% AT NIGHT IN PLANE MODE

 

[goldfinch711]

Country bought from: Germany
Unlocked? I don't know
Color: Black
Charging Method: with Nokia AC-16 (wall-plug and USB cable) everything is fine; Charging wirelessy causes freeze
Portico updated? No
Carrier: Vodafone.de
Heavy usage? Moderate usage
Occasional overheating? No
Skype user? No
Gmail user? No
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? Not again since November

 

[bishop1378]

Country bought from: US
Unlocked? No
Color: Black
Charging Method: Wall charger
Portico updated? Yes
Carrier: AT&T
Heavy usage? No
Occasional overheating? Warm to the touch under load (games, extended web browsing)
Skype user? Yes
Gmail user? No
Nokia Maps / Drive user? Yes (every couple of weeks)
Inconsistencies in battery life? Yes, ranges from 40-48 hours to 8-10 w/ very little difference in usage

 

[kobelink]

Country bought from: Puerto Rico
Unlocked? No
Color: Red
Charging Method: USB plug into electrical outlet
Portico updated? Yes
Carrier: ATT
Heavy usage? NO
Occasional overheating? Yes
Skype user? No
Gmail user? No
Nokia Maps / Drive user? No
Inconsistencies in battery life? Regulate

*** I use this phone with NET10. THE apn setting _ work for a while and moment not work. Please Help...

(MY ENGLISH IS NOT VERY GOOD)

 

[Andrew Benz]

Country bought from: USA
Unlocked? No
Color: Red
Charging Method: Usually wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? No
Occasional overheating? Yes
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? No
Inconsistencies in battery life? No

 

[heijenoort]

First reboot two days ago. The 2nd this afternoon.

Country bought from: Italy
Unlocked: No.
Color: White.
Charging Method: USB plug into electrical outlet and wireless (not often)
Portico updated: NO.
Carrier: Phone is branded 3 Italia but my operator is Vodafone
Heavy usage: Moderate/Heavy
Occasional overheating: No.
Skype user: Yes (not often).
Gmail user: No.
Nokia Maps / Drive user: Yes (not often).
Inconsistencies in battery life: No.

 

[zipro]

• Country bought from: Switzerland
• Unlocked? Yes (but with Swisscom branding)
• Color: white
• Charging Method: wireless
• Portico updated? no (still not available in Europe)
• Carrier: Swisscom
• Heavy usage? Medium
• Occasional overheating? No.
• Skype user? yes.
• Gmail user? yes.
• Nokia Maps / Drive user? yes.
• Inconsistencies in battery life? yes.

Reboots, battery drains quickly sometimes.

 

[Just_Me]

?Country bought from: US
?Unlocked? No
?Color: Black
?Charging Method: Usually wireless, sometimes I charge with USB. It seems that the restarts occur most often overnight without any charger.
?Portico updated? Yes
?Carrier: ATT
?Heavy usage? Moderate
?Occasional overheating? No
?Skype user? Sometimes
?Gmail user? Calendar sync is setup but not enabled
?Nokia Maps / Drive user? Rare
?Inconsistencies in battery life? No, Battery life is good.

 

[Enrico1978]

?Country bought from: Germany
?Unlocked? Yes
?Color: white
?Charging Method: usb
?Portico updated? no
?Carrier: Orange Switzerland
?Heavy usage? Yes
?Occasional overheating? No
?Skype user? yes
?Gmail user? no
?Nokia Maps / Drive user? no
?Inconsistencies in battery life? yes

Freezes usually every 2 days, sometimes no internet connection after disable flight mode, but showing 3G connectivity

 

[Jeremynelson1987]

Country bought from: USA
Unlocked? No
Color: Black
Charging Method: USB
Portico updated? Yes
Carrier: AT&T
Heavy usage? Yes
Occasional overheating? No
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

 

[chrex]

country bought it from: Kuwait, but I live in Egypt
unlocked: yes
color: yellow
charging method: USB
portico updated: all I know is that it says its up to date when i check for updates
carrier: mobinil
heavy usage: moderate
occasional overheating: yes
skype user: yes
Gmail user: yes
Nokia maps \ drive: yes
inconsistencies in battery life: sometimes

 

[wpcrwronski]

Country bought from: USA
Unlocked? No ATT
Color: Black
Charging Method: Wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? No
Occasional overheating? Yes
Skype user? No, not installed
Gmail user? No (Account on phone but not really used.
Nokia Maps / Drive user? Installed but not used normally
Inconsistencies in battery life? Yes, just started showing up it seems like.

Phone is frozen up perhaps every 2-3 days when I take it off plate charger in morning.

the other day I took it off charge at 9 in morning and after 10 hours of NO USE, I found the phone on battery saving mode cuz it was so low.

OS Version 8.0.10211.204
firmware 1232.5951.1249.0001

 

[Scott Maier]

Country bought from: USA
Unlocked? No
Color: Black
Charging Method: Usually wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? Yes
Occasional overheating? Yes. During games or GPS apps (as excepted)
Skype user? No
Gmail user? No
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

 

[dadueler]

Country bought from: USA
Unlocked? No
Color: Red
Charging Method: Wired (wireless doesn't work for me)
Portico updated? Yes
Carrier: AT&T
Heavy usage? Sometimes
Occasional overheating? Yes
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Occasionally
Inconsistencies in battery life? YES, constantly

 

[akherad]

Country bought from: Canada
Unlocked? No
Color: Black
Charging Method: USB
Portico updated? Yes
Carrier: Rogers
Heavy usage? No
Occasional overheating? Yes
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? No
Inconsistencies in battery life? No

 

[heredot90]

Country bought from: Turkey
Unlocked? No
Color: White
Charging Method: USB
Portico updated? Yes
Carrier: Turkcell
Heavy usage? No
Occasional overheating? No
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

 

[sf_foo]

Country bought from: Canada
Unlocked? Yes
Color: Black
Charging Method: usb + outlet
Portico updated? Yes
Carrier: Rogers
Heavy usage? No
Occasional overheating? Rarely
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? No
Inconsistencies in battery life? YES

 

[grsbanks]

Country bought from: UK
Unlocked? No
Color: Black
Charging Method: Usually wireless
Portico updated? No
Carrier: EE
Heavy usage? No
Occasional overheating? Yes, but only when under load
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Yes, occasionally (a few times a month)
Inconsistencies in battery life? No

Freezes once every 2 days on average, always when left alone, never in use. I just leave it and when I come back to it to see if there are any messages or e-mails, it's frozen and requires a "Vol. down and power" reset.

 

[MortenRBLund]

Country bought from: Denmark
Unlocked? No
Color: Black
Charging Method: Wall charger og via Laptop/ usb
Portico updated? Don't know
Carrier: Telenor, Denmark
Heavy usage? No
Occasional overheating? No
Skype user? Yes
Gmail user? No
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No