Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
  1. kong u's Avatar
    Member

    Posts
    48 Posts
    Global Posts
    50 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Not sure if anybody else has the same problem with their handset, but the plastic bezel surrounding the screen doesn't seem to be flush against the screen all the way around.

    The gap seems widest around the middle creating a dirt trap between the screen and bezel, which is very annoying. I compared this with my brother's handset (bought at the same time) and his is definitely flush all the way around with no gap big enough to catch dust and whatever. The gap on the lefthand side is bigger than the right, probably twice the size, enough to fit your fingernail in (not that anyone would want to do that).

    When looking at the handset from the side and lightly squeezing the screen and body together, the screen will sink about 1mm back into the body. It seems as if the innards of the phone and screen are not properly fixed into the polycarbonate body. When looking at the screen the phone feels like it's bulging around the mid section, in width and depth. Also the metal camera plate on the back is not uniformly flush with the body. The side opposite to the lens is raised from the surface and this is noticeable by eye and touch.

    Another problem I have is that the phone creaks. Not all the time and I don't know if this is dependant on the temp of the phone internally and externally. Although i do seem to notice the creaking more after holding it for long periods. If the creaking areas are purposely pushed the plastic does feel a bit spongy.

    These problems do not affect the function of the phone in anyway, simply just a physical fault... I think. They are also minor problems that only the fussiest would feel uncomfortable with. Don't know whether to take it back or just try to forget it. I'd like to take it back, but I've only just finished setting everything up exactly where and how I want it. Also, It has been 15 days since purchasing the phone from EE so might have problems with returns.

    Has anybody else got this problem? What are your experiences upon returning the handset? From what I have described am I likely to get an exchange?

    edit: Forgot to mention I also have dust in my FFC
    Last edited by kong u; 01-07-2013 at 04:53 PM.
  2. BIGPADDY's Avatar
    Member

    Posts
    10,281 Posts
    Global Posts
    10,657 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    It seems you should go swap for a replacement I think there been quite a few with the same issues
  3. kong u's Avatar
    Member

    Posts
    48 Posts
    Global Posts
    50 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #3  
    Have submitted an official complaint with Nokia. Fingers crossed. Need thus sorted out by mid Feb as I'm going on holiday
  4. Sinabu's Avatar
    Member

    Posts
    226 Posts
    Global Posts
    273 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    My original one had a gap at the top and dust was getting into the Front Facing Camera. The replacement is tight all the around and no dust has gotten in yet. I would def get it replaced.
  5. ryanj04's Avatar
    Member

    Posts
    36 Posts
    Global Posts
    37 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    Yeah mine has the exact same issue (minus the creaking body). But the first model I had, had the same issue with the sides not being flush and dirt collecting under the front camera lens and along the edges. I had to have that one replaced due to the wireless charging function not working correctly. Once I got my replacement now the left side had a small space with dust collecting in it, and after about a month I now see dust under the front facing camera.
  6. kong u's Avatar
    Member

    Posts
    48 Posts
    Global Posts
    50 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #6  
    I'm now pretty confident that I will get a replacement as the dust in the FFC is building up and very noticeable. If the salesman at EE thinks I'm ridiculous for complaining about dust build-up in the gaps then he can't blame me for complaining about the FFC.

Similar Threads

  1. Replies: 9
    Last Post: 12-27-2012, 01:19 AM
  2. Happy with my Lumia 920
    By Davey123 in forum Nokia Lumia 920
    Replies: 32
    Last Post: 12-24-2012, 12:15 PM
  3. A few days with my Lumia 920
    By Spike Tizzle in forum Nokia Lumia 920
    Replies: 0
    Last Post: 11-30-2012, 12:04 PM
  4. 2 Weeks with my Lumia 920 and....
    By koldmiser in forum Nokia Lumia 920
    Replies: 0
    Last Post: 11-29-2012, 01:08 AM
  5. 2 weeks with my lumia 920
    By sheedness in forum Nokia Lumia 920
    Replies: 0
    Last Post: 11-12-2012, 04:05 PM

Posting Permissions

";