So I installed a "Network" update today after being prompted to, and things have now gone haywire. I have no idea if the problems I'm having are related to the update, but I have so little to work on I decided to post here and see if anyone is having similar issues. If not, then maybe I've got some faulty hardware.
My biggest problem is when using any of the native apps on the phone, including email, messaging, the phone (including voicemail), camera, alarms, music and even accessing the settings menu. At times, the apps are completely inaccessible without a hard reset. Sometimes, if I turn the phone off while in one of the native apps, the screen will not turn back on, even though I can hear the click when I unlock the screen. After a moment, the phone may or may not come on. I know the ambient light sensor has caused problems, so I cleaned the screen, but nothing has changed.
At other times, if I'm at the Start screen and try to access a native app, the phone says it's "loading" then resets back to the Start screen. It will, however, load any third-party app, including Rowi, the NY Times and USA Today. Yet Messaging, all my email accounts and even the calendar refuse to load and simply reset me back to Start. I'm on my fifth hard reset, and I'm about to call ATT and get a warranty claim going, but figured I'd see if anyone else here has had similar issues and maybe has a possible fix.
If I could, I'd like to rollback the Network update and see if that's really the problem. It's frustrating, because I do love WP8 and this phone, but it's wearing on my nerves awful bad right now.
Thanks for any help. Even though I haven't posted yet, I've been using WP for more than a year now and love it, and I love this community.
My biggest problem is when using any of the native apps on the phone, including email, messaging, the phone (including voicemail), camera, alarms, music and even accessing the settings menu. At times, the apps are completely inaccessible without a hard reset. Sometimes, if I turn the phone off while in one of the native apps, the screen will not turn back on, even though I can hear the click when I unlock the screen. After a moment, the phone may or may not come on. I know the ambient light sensor has caused problems, so I cleaned the screen, but nothing has changed.
At other times, if I'm at the Start screen and try to access a native app, the phone says it's "loading" then resets back to the Start screen. It will, however, load any third-party app, including Rowi, the NY Times and USA Today. Yet Messaging, all my email accounts and even the calendar refuse to load and simply reset me back to Start. I'm on my fifth hard reset, and I'm about to call ATT and get a warranty claim going, but figured I'd see if anyone else here has had similar issues and maybe has a possible fix.
If I could, I'd like to rollback the Network update and see if that's really the problem. It's frustrating, because I do love WP8 and this phone, but it's wearing on my nerves awful bad right now.
Thanks for any help. Even though I haven't posted yet, I've been using WP for more than a year now and love it, and I love this community.
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