Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 7 of 7
  1. paddylaz's Avatar
    Member

    Posts
    154 Posts
    Global Posts
    164 Global Posts
       #1  
    So I got my lumia 920 today from handtec......not only did they send me the wrong colour (although I actually prefer this red that I now am holding to my requested black) but there wasn't any 'dont accept seal if broken' seal at all, and the phone had no sticky screen protectors on the front or reverse. Not only that, but if I look at the phone horizontally there is some minor light leakage on one edge and at the bottom very slightly.

    Is all this (excluding the wrong colour thing) normal for an unlocked eu model? Or have I been sold a previously returned lemon?
  2. stmav's Avatar
    Retired Moderator

    Posts
    3,685 Posts
    Global Posts
    3,767 Global Posts
    #2  
    I don't have an eu model, but not having the sticky screen protectors doesn't seem right. When they first came out, there were some people that did report some light leakage on their phones. That could be cause enough to return for another.
  3. alphonsohall's Avatar
    Member

    Posts
    129 Posts
    #3  
    Mine, (uk), arrived in a box with a transparent sealing tape across the box opening that leaves signs of being unsealed once removed, the phone within the box was inside a transparent pouch which was not 'sealed' ......the phone itself did not have anything stuck on the screen (this is my 4th 920 and they all arrived packaged the same way)
  4. paddylaz's Avatar
    Member

    Posts
    154 Posts
    Global Posts
    164 Global Posts
       #4  
    Thanks for the quick reply,

    The light leakage is visible if you look at the phone horizontally and it is coming out of the side nearest the touchscreen, as opposed to the side of the bezel nearest the polycarbonate. It's very annoying and was just wondering if this is due to the limitations of mass produced products like this or whether this categorically should not be there?

    Ive never spent this much on a phone but fell in love with the lumia so I hope I'm not being OCD or pathetic. Just want my money's worth.
  5. George Ponder's Avatar
    Editor

    Posts
    472 Posts
    Global Posts
    473 Global Posts
    #5  
    no light leak here... almost sounds as if they shipped you a return instead of a new phone.
    George Ponder
    Reviews Editor - Windows Phone Central
    Email: george.ponder@wpcentral.com
    Twitter: @coppertop004

  6. paddylaz's Avatar
    Member

    Posts
    154 Posts
    Global Posts
    164 Global Posts
       #6  
    Quote Originally Posted by George Ponder View Post
    no light leak here... almost sounds as if they shipped you a return instead of a new phone.
    Yeah this is what I'm fearing. Thanks a lot for the quick responses. FML.
  7. bawboh86's Avatar
    Member

    Posts
    571 Posts
    Global Posts
    792 Global Posts
    #7  
    I have ever so minor light leak that I can see if I turn my phone JUST ENOUGH to see under the screen and into the capacitative buttons at the bottom. If yours is more pronounced (mine I really had to struggle to see), then I'd say it's grounds for a return. Getting a phone not completely wrapped throws flags in my mind as well. I'd say, contact the seller and see what's up. That's just my $0.02...

Similar Threads

  1. Anyone else getting OneNote sync errors?
    By red grenadine in forum Windows Phone 7
    Replies: 4
    Last Post: 11-12-2012, 08:01 AM
  2. Replies: 18
    Last Post: 04-20-2012, 05:52 PM
  3. Replies: 29
    Last Post: 12-02-2011, 07:26 AM
  4. Did anyone else get an update?
    By tronied in forum Windows Phone 7
    Replies: 4
    Last Post: 11-13-2011, 05:22 PM
  5. Is it just me or does anyone else get tired of WP bashing?
    By baseballbert in forum Windows Phone 7
    Replies: 23
    Last Post: 10-29-2011, 04:32 PM

Posting Permissions