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  1. mneralath's Avatar

    1 Posts
    I had a new problem with my headset mic that I'm not sure how to fix. Looking for any guidance.

    A couple days ago, my headset mic stopped working. I can still hear from the earbuds but the microphone itself doesn't work. I tested with several different headsets (that I know work because I've used them before) and they don't work either so I'm pretty sure this is a mic input issue as opposed to a headset-specific issue. My phone mic still works when I unplug the headset.

    I don't know if this is unrelated or not but a couple days ago, I also plugged in normal headphones (without a mic). The phone freaked out a little and kept trying to activate the voice commands so I unplugged it and plugged in my normal headset. That's when the mic problem started.

    Anybody encountered this problem and know a fix for this issue? I looked around in settings but didn't see anything related to mic input. I'm trying to stay away from a hard reset just because that makes me a little nervous, but I will give it a try if nothing else works...
  2. autumnride's Avatar

    81 Posts
    Global Posts
    86 Global Posts
    Yeh, as you really can't test an hardware issue yourself (you would need to go to an Nokia-service point), I would try the hard-reset. If it is still not working -> get it repaired or get an replacement!

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