| | 01-26-2013, 03:42 AM #1
I won the black Nokia Monster WH-920 Purity headset at the Windows Into event at Proud Galleries in Camden last May (30/05/12) , there is no sound coming out of the left earplug. The product has a 12 month warranty but on taking it to Care point in Kilburn they are refusing to arrange a replacement or to help further because the serial number brings up no data on their system. Essentially I am the victim of a procedural error in that there is no policy in place for warranties from competition winners and the lack of support from the care centre shows no care at all!
What do you advise I do guys?