Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 10 of 10
  1. BeaverJuicer's Avatar
    Member

    Posts
    215 Posts
    Global Posts
    219 Global Posts
       #1  
    So I tried to get the new update, but get an error in the store saying it requires features not supported by my device. I press on that, and it says

    App not compatible

    This app is not available because it requires:

    - compass
    So I go into the version already installed (and have used in the past) to get an error saying "your device doesn't support motion sensor" and my compass will no longer calibrate.

    Is this a known issue?
  2. Alex Kj's Avatar
    Member

    Posts
    112 Posts
    #2  
    Hmm... Maybe try to remove the version that is already installed and then try to re-install it? Does your compass still work in other apps, like gMaps?
  3. BeaverJuicer's Avatar
    Member

    Posts
    215 Posts
    Global Posts
    219 Global Posts
       #3  
    gMaps gives a little note at the top of the screen saying "Compass sensor isn't supported."

    Looks like I'll be sending it out for repair yet again.
  4. jgbstetson's Avatar
    Member

    Posts
    413 Posts
    #4  
    This may sound stupid, but make sure you aren't using magnetic materials near the phone. I remember others reporting issues when using a case with a magnetic closure.
  5. BeaverJuicer's Avatar
    Member

    Posts
    215 Posts
    Global Posts
    219 Global Posts
       #5  
    No case, no magnetic anything near it... But the phone doesn't think it has a compass or motion sensor.
  6. jgbstetson's Avatar
    Member

    Posts
    413 Posts
    #6  
    Quote Originally Posted by BeaverJuicer View Post
    No case, no magnetic anything near it... But the phone doesn't think it has a compass or motion sensor.
    sorry beaverjuicer. Man, that a great name. Cute, but graphic in so many ways.
  7. sajken's Avatar
    Member

    Posts
    2 Posts
    #7  
    I'am having the exact same issue. Answers higly appreciated.
  8. schlati's Avatar
    Member

    Posts
    1 Posts
    #8  
    The same goes for me.
    My compass and even the camera (!) stopped working ~3 hours after I received my yellow 920 (while using the city lens app which suddenly hung).
    When using WhatsApp, it's still possible to record videos, but no photos...any suggestions (for either the compass or the cam)?!
  9. Tony Dony's Avatar
    Member

    Posts
    24 Posts
    #9  
    City Lens says I need a compass for it to work, but it worked before...
  10. hipporama's Avatar
    Member

    Posts
    285 Posts
    Global Posts
    286 Global Posts
    #10  
    Does it work with a normal compass app? If that also is giving an error, then maybe you should take it to Nokia Care.

Similar Threads

  1. Replies: 8
    Last Post: 11-26-2012, 11:46 AM
  2. Nokia Transport & Nokia City Lens Beta Apps (Lumia 900)
    By TheWeeBear in forum Nokia Lumia 900
    Replies: 4
    Last Post: 01-26-2012, 04:26 PM
  3. How do you carry your device?
    By cckgz4 in forum Windows Phone 7
    Replies: 44
    Last Post: 11-16-2011, 11:21 PM
  4. Replies: 47
    Last Post: 11-03-2011, 12:13 PM

Posting Permissions