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  1. pizza mutt's Avatar
    Member

    Posts
    2 Posts
       #1  
    I really hope someone is able to help me out with this issue as I can't find any information on it and it is so frustrating!

    When I go to the Nokia music store and choose a track to buy it gives me the option to add a credit card, so I add in all my details and click on PAY.

    It then comes up with the following error message:
    "The saved card details are incorrect or could not be verified. To keep your payment options up to date, this card will be removed from your account."

    So I double check the card details and entered them about 3 times and even tried using another card and it still won't work! Can someone please help me?
    I can't get music from the Xbox music pass either because it won't let me sync it with my laptop. I'm unfortunately using a Macbook Pro and apparently there is no way that I can use Xbox music on there :(

    All the reviews I read on the Lumia 920 were all so positive regarding "free" music and the mix radio but I have to say I'm pretty unimpressed as these options have not been easy for me to use at all. I absolutely love Nokia's and have always found them so easy to use when it comes to music but this one is honestly starting to give me the s**ts!
  2. newo85's Avatar
    Member

    Posts
    1 Posts
    #2  
    I have the same problem with nokia music when trying to enter cc details
    but i could buy tracks off xbox music store just fine with my cc,
  3. Noahma's Avatar
    Member

    Posts
    613 Posts
    #3  
    Have you tried adding the card through the microsoft account on a desktop machine? I have no issues purchasing from the app store or music store after doing that.
  4. pizza mutt's Avatar
    Member

    Posts
    2 Posts
       #4  
    Quote Originally Posted by Noahma View Post
    Have you tried adding the card through the microsoft account on a desktop machine? I have no issues purchasing from the app store or music store after doing that.
    I did read somewhere that you could do that but when I went on my Macbook to try and do it, I couldn't work out how :(

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