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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. fpena911's Avatar
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       #1  
    I've been very happy with my Lumia 920 but for some reason the past couple of days it has died within 8 hours of being pulled off the charger!

    I have not installed any new apps and I barely use the phone during the workday. It previously would still be at around 70% when I would get home from work but now it won't even last a 9 hour workday.

    I checked the background apps and I only have Facebook, Weather, and Nokia City Lens on. This has been the same since I got the phone.

    The only thing I noticed is that I was listening to some Nokia Music the other day so when I play with the volume control the last song I paused in is still listed. Is that normal?

    Aside from that I can't think of why my battery life has started to stink. I know this question has been asked 1 million times but any suggestions?
  2. dkp23's Avatar
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    #2  
    charge it to 100% leave overnight when you sleep, so what it is. If it is under 95%, return the phone.

    Closeout anything running by pressing on the back button, turn off bluetooh, nfc, leave your typical background tasks on. See what happens.
  3. SinisterDuck's Avatar
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    #3  
    Restart the phone -- turn off, then on. That should help clear out anything unusual.
  4. fpena911's Avatar
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       #4  
    Quote Originally Posted by dkp23 View Post
    charge it to 100% leave overnight when you sleep, so what it is. If it is under 95%, return the phone.

    Closeout anything running by pressing on the back button, turn off bluetooh, nfc, leave your typical background tasks on. See what happens.
    It always sits on the charger at night and is at 100% in the morning.

    Out of curiosity around lunch I looked at the battery in the "settings" and it still showed 97%. So just between 12pm-6pm it went down to 0%.

    Quote Originally Posted by SinisterDuck View Post
    Restart the phone -- turn off, then on. That should help clear out anything unusual.
    It restarted automatically when the battery died. It's at 32% now and I just unplugged it from my computer's USB port. I'll see how quickly the battery runs down now.

    Thank you both for your responses!
  5. Huime's Avatar
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    #5  
    so it seems that your battery counter might be broken? if that 0% shutoff and restart with 30% thing persist, try to do a hard reset. If it does fix, try to flash it, but remember to do backup in the setting menu. If it still does the same thing then you should probably ask for a replacement, soon, before its too late.
  6. fpena911's Avatar
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       #6  
    Quote Originally Posted by Huime View Post
    so it seems that your battery counter might be broken? if that 0% shutoff and restart with 30% thing persist, try to do a hard reset. If it does fix, try to flash it, but remember to do backup in the setting menu. If it still does the same thing then you should probably ask for a replacement, soon, before its too late.
    It's possible it just needed recalibration. We'll see now. I've had it off the charger for about an hour and it's still at 100%. I'll report my findings at the end of the day.
  7. conanheath's Avatar
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    #7  
    Anytime you start getting weird battery problems try a soft reset. That should clear out any processes that are hung. The only other thing to look for is signal strength. Could be provider is doing some work on towers and signal is weak causing phone to boost power to antennae. Also, like posted earlier. Charge phone fully and perform hard reset if problem persists. Should recalibrate battery monitor.
  8. fpena911's Avatar
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       #8  
    Quote Originally Posted by conanheath View Post
    Anytime you start getting weird battery problems try a soft reset. That should clear out any processes that are hung. The only other thing to look for is signal strength. Could be provider is doing some work on towers and signal is weak causing phone to boost power to antennae. Also, like posted earlier. Charge phone fully and perform hard reset if problem persists. Should recalibrate battery monitor.
    I thought maybe the signal strength could have been the issue but I'm in a downtown area with multiple cells covering the area.

    In any case I only have a couple of hours left in the work day and I'm still at 83% even though I've been using the phone more today than I did the past couple of days. Very strange but encouraging so far. I'll report back as the day goes on.
  9. fpena911's Avatar
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       #9  
    Problem solved...I hope!

    Restarting the phone must have fixed it. It's been 14 hours since my last charge and I've changed nothing since yesterday yet right now I sit at 63% power.

    So strange how this happens but I'm glad it doesn't appear to be hardware related.

    Thank you everyone for the help!
  10. Shimoner's Avatar
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    #10  
    I have a feeling that some apps or combinations thereof overwork whatever hardware is sitting in the top-right corner of the phone and that once it reaches a certain point, it doesn't stop over-working until the phone has been shut-off even though you may have closed all relevant apps. I noticed this when in the cold - phone got hot running a game, closed game, heat abated but didn't go away (it was easier to tell it was still too warm because of how cool the room was), the battery began draining extremely fast once and after the phone initially got hot. Battery drain continued after full charge and heat remained. Shut phone off, heat disappeared, powered it back on, battery drain went down considerably and the heat stayed away - until I started playing a game for about 20 minutes or so, then the same cycle started all over again. Possibly a hardware issue, may never get fixed, but restartig your phone whenever the drain gets bad seems likely to solve the problem - hope this helped.
  11. conanheath's Avatar
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    #11  
    Its just a process getting hung up from OS or from app. Soft reset will stop all processes without question. Its software, not hardware. Believe me, I hate 920 and can't wait to be rid of it, but it isn't a hardware issue. Try a factory reset and reload your apps. Fixed mine. Some games are going to make phone run hot no matter what you do.
  12. abhay pandit's Avatar
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    #12  
    Fix to "Nokia Lumia Battery Draining"
    Watch Solution at Following Youtube Video:
  13. rm rf's Avatar
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    #13  
    That was a complicated way of saying:

    "Open all installed applications one by one and close them by pressing the back button. Some might be waiting for your input[.] Open those too and close them systematically".

    Good idea. I have occasionally battery drain that could be related to your proposed solution. I've found that a power cycle clears up the issue. Next time I'll try your idea.

    Thanks.
  14. nitin88's Avatar
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    #14  
    Quote Originally Posted by rm rf View Post

    "Open all installed applications one by one and close them by pressing the back button. Some might be waiting for your input[.] Open those too and close them systematically".
    Dumbest idea of what you can follow. I thought I wasted 40sec watching that video for this.
    Restart phone, game over.

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