We made some changes

Our new forums are here!

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 11 of 11
Like Tree1Likes
  • 1 Post By crav4speed
  1. Mark Bloom's Avatar
    Member

    Posts
    4 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Hey guys,
    So i have been searching around these forums and the internet for a while trying to resolve my issue. So far no good :( Whenever i receive a mms, i click on the "get media content" link and then it says its getting media content and then nothing happens. sometimes it returns to its normal state and then other times it just remains on "getting media content..." . I got the access point app and tried clicking around and testing the waters but it still is stuck on "getting media content..." I even reset the phone multiple times. Please help me! Oh yeah, im on AT&T by the way and switched from the IPhone 4 to the lumia back in december and didnt have problems with this previously.
  2. crav4speed's Avatar
    Member

    Posts
    409 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    Do you have data off? MMS will not download if data is turned off in settings.
    MDak280 likes this.
  3. MDak280's Avatar
    Member

    Posts
    423 Posts
    Global Posts
    433 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    As crav4speed said, make sure data is on. I had a similar problem with MMS when I first got my Lumia 920. I thought that since I don't have a data plan for internet service then turning data off won't affect anything, but data does need to be turned on for MMS to work.
  4. Mark Bloom's Avatar
    Member

    Posts
    4 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #4  
    Data connection is on, i have the 3 gb plan and i have tried toggling it off and on cause i heard that was a possible solution.
  5. MDak280's Avatar
    Member

    Posts
    423 Posts
    Global Posts
    433 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    Oh, that's strange. Which access point are you connected to, and have you tried adding your own MMS settings?
  6. Etyrnus's Avatar
    Member

    Posts
    384 Posts
    Global Posts
    689 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Do you have at least a 3g connection? I know if you have a weak signal or aren't on at least a 3g connection that will happen.
  7. Mark Bloom's Avatar
    Member

    Posts
    4 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #7  
    Thanks for the quick replies. I appreciate it a lot. I downloaded the access points app and toggled between those settings. I also have tried adding my own apn.
    I have LTE connection and wifi connection currently and it won't get the media content.
  8. VegaNovus's Avatar
    Member

    Posts
    240 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    Hi Mark, I had this problem on my unlocked 820 and there was no easy fix to be honest. What I actually done was call my network provider for the Windows Phone APN settings, I then entered them into the access point app manually and received an MMS instantly.

    Every now and again it still doesn't automatically download it, but its MUCH better than before.

    Type this in google and find the link to the 3uk page
    "Manually setting up a non-Three phone for the Three network."
  9. MDak280's Avatar
    Member

    Posts
    423 Posts
    Global Posts
    433 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    That's strange, I'm not sure what's going on. Did you try contacting AT&T or Nokia? I suggest going to nokia.com > support > contact us and at the bottom of that page there's an option for chatting with a Nokia CSR. You can also call if you want. Actually, I just checked and the live chat/calling options are down on weekends so you would have to wait until tomorrow or try contacting AT&T.

    Edit: Btw, is your phone from AT&T or is it unlocked? If it's from AT&T then Nokia and AT&T should be able to help. If not, then I don't know.
  10. Mark Bloom's Avatar
    Member

    Posts
    4 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #10  
    Hey guys,
    I will call att tomorrow and try to figure this out. Thank you for the help. Veganovus, i am a little confused with the 3uk page you told me to visit. I went onto the site and the APN settings they have seem like it is for a provider in the UK or something? I am a little unclear on what those settings are.
    MDak280, my phone is purchased through AT&T so i guess it is locked. Ill give them a call and update this thread just in case anyone else has this same problem.
  11. VegaNovus's Avatar
    Member

    Posts
    240 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    Mark I'm so sorry lol
    I was reading 2 forum posts at the same time and got confused with the carriers.

    Twist: on Tech APN Settings for Build Lumia 920s on AT&T — Plus Internet Sharing Workaround

Similar Threads

  1. Lumia 920 need help ASAP with email issue
    By c d in forum Windows Phone 8
    Replies: 8
    Last Post: 11-14-2012, 11:40 AM
  2. Need Help Please on Picking a Phone
    By PAC757 in forum Phone Wars
    Replies: 5
    Last Post: 04-18-2012, 11:39 PM
  3. I need HELP! Please???
    By webgranny in forum Software Development and Hacking
    Replies: 6
    Last Post: 04-09-2012, 08:16 PM
  4. mango update quick question need help please,
    By sutt1576 in forum HTC Arrive / 7 Pro
    Replies: 0
    Last Post: 09-28-2011, 12:00 PM

Posting Permissions

";