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  1. MS_DOS_3's Avatar
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       #1  
    OOPS MEANT SCALDING HOT!!!

    On Friday I got home from work, plugged my phone into the chargers as I prepared to walk my dog, get comfortable, etc... Asking the phone to last 9 hours is near impossible so I just accept this now, but that's besides the point.

    The phone was on the charger for about 3-5 minutes. I went to unplug and burnt my thumb, the end of the plug was fried, bottom of the phone is warped and bubbled, (as is my thumb), and there was a burn mark on the arm of my couch.

    I've had this L920 since about a week after launch since I had to return my first one. I have a 3rd at home that Nokia sent out in December for a separate issue.
    Have a couple questions----

    1. Has this happened to anyone else here?

    2. What could've caused this after months of charging fine

    3. Where do I find the batch information? It seems that's only relevant for customers outside the US, no?


    It does appear that I'll have a lasting scar on my thumb from this, so at least I don't have to get that Nokia tattoo now. Brands are much cooler. lol
  2. gkrew's Avatar
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    #2  
    Wow that sucks. Sorry you had to go through that. Charging on WP is controlled by the software so I am not sure what happened there. hasn't happened to me. any pix to share of your brand?
  3. #3  
    I think you should be contacting Nokia/Microsoft on this. It sounds a serious issue.
    Could've resulted in a fire or worse. If there is potential equipment failures just waiting out there, they need to know.
    Black Lumia 920 EE
    T-mobile UK
    3051.50009.1424.0027
  4. MS_DOS_3's Avatar
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       #4  
    I've been in email contact with both. All the way up to Stephen Elop.
  5. MS_DOS_3's Avatar
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       #5  
    Quote Originally Posted by gkrew View Post
    Wow that sucks. Sorry you had to go through that. Charging on WP is controlled by the software so I am not sure what happened there. hasn't happened to me. any pix to share of your brand?
    LOL. I can take some pics, I just wanted to wait until I hear back from Nokia. I don't want to start overstepping. Big Brother is always watching.

    Do know where to find this batch information I read about? TYIA
  6. MS_DOS_3's Avatar
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       #6  
    Can an Admin please delete this thread? It's part of pending agreement.

    THANKS!
  7. explosive0's Avatar
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    #7  
    Hmmmm
  8. o4liberty's Avatar
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    #8  
    That sounds like a electric issue not the charger. Do you have circuit breakers there ?
    Sent from my RM-845_nam_vzw_100 using Board Express
  9. MS_DOS_3's Avatar
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       #9  
    Yes, and it was plugged into a surge protector. All four models have run hotter than any phone.

    There were other items plugged in that did nothing. Sorry for the late response. Still pending though.

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