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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

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2015 machine in 2017?

Surface 3 still holds its own in 2017

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  • 1 Post By Nogitsune Micah
  • 2 Post By Jealy666
  • 3 Post By Bicpug
  • 9 Post By BeaverJuicer
  • 8 Post By gsquared
  • 1 Post By BeaverJuicer
  1. Nogitsune Micah's Avatar
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       #1  
    So it is Funny to me NOW that the situation appears to be fixed...but the past 6 hours have been horrible with my 920 and it stressed me out so bad I feel like I was on the verge of a nervous break down....

    Read on

    Okay so I wanted to do a hard reset on my Lumia 920 to sync my microsoft accounts between my Surface and 920(previously they were using 2 different microsoft accounts).

    Okay Cool.....So i did a factory reset(i've done like 3-4 in the past 3 weeks i've had for various reasons and NEVER had an issue). But today at 6 a.m. it decides it wants to "brick" itself and it got stuck on the Spinning Gears thing.

    At first it wasn't that big a deal but after an hour i got worried so i came to WPcentral to see how to fix it...again i had never had this issue before.

    So I followed the details in the thread to fix a bricked 920....Downloaded all I needed to download.

    I go to download Nokia Care and I get some bogus message from Windows 8 stating this below

    "This package installation could not be opened. Contact the application vendor to verify this is a valid Windows Installer Package."


    What? What does that even mean.....
    I redownlaoded the nokia care file like 10 times and always got that.
    So then i tried to find alternative files via bing.....and I found a nokia care suite that would actually install properly.

    Except wait....It was an older one. I could not find my Lumia 920 in their...the oldest phone that had was the 900.

    So I am literally combing through XDA, WPcentral, google, bing....took a drive to Mcdonalds for a moment to take a break, came back and still my phone was spinning gears.

    So i got to the point where after 6 hours of trying to fix it myself...I decided to make a thread here asking for help.

    What do you know?

    As I am typing my thread to ask for help and complain lol....the 920 just UNBRICKS itself. It literally begins working. I hadn't touched it or anything. I literally did nothing to it.

    So this has been a crappy morning and day...I went through a moment of confusion, to anger, to wanting throw up a bit, to almost pulling out my old Galaxy S3 and popping my sim card in the phone and putting the Lumia 920 away for Good.

    Nokia REALLY needs to fix this because I never had this issue with any phone bricking itself after a factory reset. Suppose I wanted to sell this phone to someone and it bricked when i reset it?

    So anyway I am about to resync all my stuff to my phone...YAY.

    Please tell me though....

    What does ""This package installation could not be opened. Contact the application vendor to verify this is a valid Windows Installer Package."

    and how do i get around this to install Nokia Care Suite in case this happens again and I need to unbrick it....
    Midnight City likes this.
  2. realwarder's Avatar

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    #2  
    Likely a bad file download. Use a different browser or try downloading the file again.
  3. ttn1185's Avatar
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    #3  
    Download navifirm plus 1.7 -> Download Rm-820 or RM-821 depends on your phone model
    Copy the downloaded folder to C:\ProgramData\Nokia\Packages
    Download Nokia Care Suite for Store

    Tutorial here if needed: http://digipassion.com/2013/01/use-n...a-mobiles.html

    That's all u need!
  4. Oliver Newell's Avatar
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    #4  
    When I had my 920 it bricked itself after me trying to download the English voice speech pack thing, it got me worried as well. Mine was spinning gears for about an hour so much so the phone couldn't handle it. The back of it got really hot and it actually left an ink stain in the display for about a day after. I cant help you on this personally, if you don't find any joy on here I suggest taking it back to where you got it from for another one, they should be able to help you without any hassle for a problem like this. So many people are having software and hardware issues with their Lumias its just not worth justifying for its "sleek looks" and exclusive apps. I got rid of mine for a HTC 8X and couldn't be more happier. Sorry I couldn't help :/
  5. miodrage's Avatar
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    #5  
    Okay, so ppl told u about NaviFirm 1.7+, be sure to get it. As for the NCS, I was searching for it for hours, finally sound v 5.0 2012.51.4.4, altho the newest version is 2013.1.3.4 but I wasn't able to download it from the only place Google found me. Anyways, glad that everything came out good, next time, be prepared :D
  6. Jealy666's Avatar
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    #6  
    Literally...
    karmamule and Oliver Newell like this.
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    #7  
    I think if you can prove the topic title is true you would be due a very large settlement from Nokia.
  8. BeaverJuicer's Avatar
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    #8  
    Click image for larger version. 

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  9. gsquared's Avatar
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    #9  
    Honey, if a bricked phone is the biggest stress item in your life then consider yourself extremely lucky...
  10. drankurn's Avatar
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    #10  
    Quote Originally Posted by BeaverJuicer View Post
    Click image for larger version. 

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    ok, I'll just use 'virtually'
  11. Coan's Avatar
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    #11  
    Quote Originally Posted by BeaverJuicer View Post
    Click image for larger version. 

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    And here I was wondering when the 920 got the ability to manipulate time...now that would be an interesting feature/bug to separate it from the competition!
  12. jdhooghe's Avatar
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    #12  
    Guys, give it a rest.

    I'm glad your 920 sorted itself out, Micah. When that happens, I usually just soft reset while it is going and it snaps itself out of whatever loop it is in
  13. Midnight City's Avatar
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    #13  
    I'm glad for you.
  14. andrew-in-woking's Avatar
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    #14  
    Right click on Nokia Application launcher and run as administrator. Click on "Updates" on bottom left and update both the Care Suite and Data Package Manager.CheersAndrew
  15. Nogitsune Micah's Avatar
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       #15  
    Ha thanks everyone for the advice and help and those few who made a few jokes haha
  16. abek0's Avatar
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    #16  
    If something like that happens again, if you're technical savvy, pop the screen off that has everything connected to the back of it and pop out the battery and back in.
    Sent from my HTC6990LVW using Board Express
  17. BeaverJuicer's Avatar
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    #17  
    Quote Originally Posted by Micah Dawson View Post
    Ha thanks everyone for the advice and help and those few who made a few jokes haha
    Literally, you are quite welcome.
    Nogitsune Micah likes this.

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