Alright, so. I might have to send my Lumia 920 in for repair to NOKIA, and I have a few questions:
01- This phone is originally locked to Rogers and I unlocked to use on Bell. Will NOKIA care if its unlocked? If so, is it possible to re-lock the phone? Can they tell if it's unlocked? The original Rogers splash screen still displays when I turn the phone on.
02- How long does it take to get your phone back from NOKIA? Have you noticed any further issues after receiving your phone back, if you have sent it in for repair?
03- I've been using my phone for about a week- will they replace it instead of take it in to be repaired?
I've been e-mailing the NOKIA customer support e-mail address and their responses have been prompt and helpful, so I'm hoping I can get the multiple issues I have with my phone fixed.
Thanks.
Matt
01- This phone is originally locked to Rogers and I unlocked to use on Bell. Will NOKIA care if its unlocked? If so, is it possible to re-lock the phone? Can they tell if it's unlocked? The original Rogers splash screen still displays when I turn the phone on.
02- How long does it take to get your phone back from NOKIA? Have you noticed any further issues after receiving your phone back, if you have sent it in for repair?
03- I've been using my phone for about a week- will they replace it instead of take it in to be repaired?
I've been e-mailing the NOKIA customer support e-mail address and their responses have been prompt and helpful, so I'm hoping I can get the multiple issues I have with my phone fixed.
Thanks.
Matt