Hello everyone, I bought a Lumia 920 on the first day of Indian launch (11 January 2013), but a few weeks later it completely stopped vibrating, so got a replacement on 10 February 2013. A couple of days ago, I was riding back home and it started raining very heavily, I got drenched with the phone in my pocket. When I got home, the phone was wet, but working perfectly. I wiped and dried it off, and have had no problems whatsoever. But there was always dust in the FFC that I decided to get rid of.
Today when I went to the Nokia Care center, the guy says that he won't be able to clean it because the internals are waterlogged. He says that he is able to do it, but there's a 99% chance of something malfunctioning so he didn't. Effectively, according to him, the phone might die anytime and he won't disassemble it and dry it because there's "a lot of water" inside.
Also, he says since waterlogging is not in the warranty, if he tried to take it apart and dry it, something might malfunction and won't be covered in warranty. And apparently if the phone dies somewhere down the line, I can't get it fixed or replaced either because of waterlogging.
It doesn't make sense that even though there's water inside the phone is working perfectly and it cannot be dried out because there's a risk of malfunction. Thoughts and suggestions?
Today when I went to the Nokia Care center, the guy says that he won't be able to clean it because the internals are waterlogged. He says that he is able to do it, but there's a 99% chance of something malfunctioning so he didn't. Effectively, according to him, the phone might die anytime and he won't disassemble it and dry it because there's "a lot of water" inside.
Also, he says since waterlogging is not in the warranty, if he tried to take it apart and dry it, something might malfunction and won't be covered in warranty. And apparently if the phone dies somewhere down the line, I can't get it fixed or replaced either because of waterlogging.
It doesn't make sense that even though there's water inside the phone is working perfectly and it cannot be dried out because there's a risk of malfunction. Thoughts and suggestions?