I bought the Nokia Lumia 920 this past October because of the great reviews and the AT&T store employee informed me that it was the best made phone available. I have to say that it has caused me so much aggravation. First of all, the voice recognition CONSTANTLY opens when I am mid-text, watching a Youtube video, on a phone call...... Pretty much whenever I am doing something, voice recognition opens and it is really annoying. Any ideas on turning it off completely? When this phone does not open voice recognition, the Bing search opens. Both of these apps open whenever they want. Also, what's with the phone being so far behind? When I bought this phone, I read that we would have Instagram before the end of 2012. Here we are in May of 2013 and still no Instagram! If a phone wants to be in the running for the best phone out there, they may want to consider making Apps that are most popular available for the phone. This includes Apps like Instagram and SnapChat. I was tempted to buy the iPhone, but was talked out of it. There are fabulous features available for the Nokia Lumia, however, these minor problems with the phone make the phone hard to love.