- 05-30-2013, 10:28 PM #1
So today I received my Lumia 920.
Opened the box and everything, tried cutting down the sim but didn't work so got a new one.
The manual had "Lumina 920" written on it
Then on the back was a protector or whatever and when I peeled that off. There was residue on the carl zeiss strip and the polycarbonate and the strip had scratches on... Not suppose to be there if it's brand new right?
Let me know if somebody else had the same experiences.
EDIT: Also, the phone got really hot after 20 minutes of using..
Last edited by ArmisLt; 05-30-2013 at 10:53 PM.
- 05-31-2013, 06:42 AM #4
I was able to wipe off the residue but the strip had visible scratches, the same with the whole back. Scratches all over.
The box has a smaller circle and then a larger one on top of it, does it mean I received possibly a refurbished item?
Also, the box says the phone is red, but it's actually black.
- 05-31-2013, 09:34 AM #5
But you did only pay $418.....so i guess thats not too bad.
Edit: I take that back, brand new unlocked 920s are selling at $488 (not imports or anything, legit local stock and free wireless charger), so $418 for what sounds like a second hand phone is a bit dodgy.
- 05-31-2013, 01:09 PM #7
I message amazon customer service and I have 2 options. 1 is return the phone for full refund. 2. they'll refund me 25% of the purchase... so $104~.
So I chose the refund, I thought I'll be fine with those scratches on the back and I'll want to replace the housing anyway, to cyan hehe(also cyan cc-1043)
Sorry for the double picture, no idea how to delete
- 05-31-2013, 01:57 PM #8
that looks fake bud....the windows symbol (middle bottom) is a perfect sqaure (it shouldnt be, look at comparsions online), as you mentioned its not a Lumia but a LUMINA...that XBOX symbol icon is just wrong.
I would refund my money and get a proper device. Im not even sure Nokia would cover replacements under that.
- 05-31-2013, 02:09 PM #9
- 05-31-2013, 09:51 PM #11
I don't think anything he paid is a good price considering the person who sold this phone obviously knew it was a fake and he got taken. All I know is, I would be pretty pissed if I thought I was buying a legitimate Nokia Lumia 920 and got a counterfeit. The box doesn't even look right. The AT&T logo of the blue and white sphere looks pasted on.
- 06-01-2013, 10:41 AM #14
Sorry for the confusion. I paid 418$ and contacted them and they offered 25% refund which will make the phone cost 314$.
What I think is, the phone seems to be used and then returned and when I peeled off the Don't text and Drive it can wait, the screen was very clear without any finger prints or anything, but the back had lots of scratches.
I really don't think this is a counterfeit device, but the box has been opened (maybe to unlock the phone?)
Also, I checked unboxings and my box didn't the the NFC sample thing, the "nokia smart setup", "product and safety information" and the quickstart guide.
All I got was the phone, charger and the pin.
- 06-01-2013, 11:50 AM #15
But it's not a real Lumia. The Windows symbol is wrong. It tapers from the right to the left, not a perfect square. The IE symbol and XBox icons are wrong as well. Yeah, this isn't a real Windows Phone. I agree with others and think you have a counterfeit device.
06-01-2013, 12:19 PM #16
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There is a lot of fake brand cell phones in Asia and they look as original ones ... and a price is less than half from an original one ...
They sale them even on the streets with these aggressive prices, usually outside of malls ...
Shortly, do not buy them - they will not work properly ....
- 06-01-2013, 12:22 PM #17
Total fake. Return it now!
Edit: Actually, that picture is only of the user handbook, which is clearly fake as the icons are all wrong.
I guess the phone could be a genuine refurb... don't see a picture of that.
- 06-01-2013, 01:22 PM #18
- 06-01-2013, 01:34 PM #21
- 06-01-2013, 01:56 PM #24
They sure got the right person to buy this phone , because that phone is 100% fake. That's not even how the box looks and it's even misspelled! Heck, look at the icons and pictures. Obvious fakes.
You were even so gullible as to take a 25% refund. LOL. Nice chunk of change for them to sell counterfeit phones and sell them for massive profits--even if they send you back this alleged 25%.
06-01-2013, 02:00 PM #25
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Where do you live? You could've gotten a device in much better condition from ebay or Craigslist for less. Lumia 920s are beginning to hit the $300 and below mark, don't settle for a 25% refund for a clearly abused device.
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