After reset i dont have Lumia black update

23Seater

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So I have had my Lumia 920 since launch when last week the power button, camera button, and volume down button stopped working. It wasn't a huge deal since I could double tap to wake it up. But I got to thinking maybe a reset would fix my issue, so I went into the "about" section and reset my phone, but it only made it worse. Now my buttons still don't work, and I don't have all of the features of the Lumia black update either. I can only turn on my screen by plugging my device in or getting a text/call. Does anyone have an idea of how to force the Lumia black update so I can start using my phone again? Thanks for any help you can give.
 

SSgt Bruskowiz

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Jan 23, 2014
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Wel, its stil on Black.
But you must update some items.
Go to the store and download "lumia system updater" and check in that app for updates.
 

pankaj981

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Download sysapp pusher, force update all nokia system apps and you'll have all the features again. A reset doesn't downgrade the OS or the firmware, the only thing missing is the system apps
 

23Seater

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Thanks a bunch that worked and now I have everything back. Any suggestions on fixings the buttons? They just stopped working one day. If not I'm fine with it as my upgrade i coming in August. Thanks again!
 

pankaj981

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If I were you, I would backup my data and do a complete flash using NSU as a last resort before calling it a hardware issue
 

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