07-04-2015 05:19 AM
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  1. zultar's Avatar
    Can anyone with a USA 925 confirm that the voice navigation works on your T-Mobile phone? My speakers work fine but I don't get any sound while being guided and I can't find anyone else with the problem.

    wp_ss_20130726_0002.jpg
    07-26-2013 08:52 AM
  2. Narse77's Avatar
    Do you have your phone connected to Bluetooth but using the Aux port by chance?
    zultar likes this.
    07-26-2013 10:05 AM
  3. zultar's Avatar
    I don't, it isn't attached to anything. I do have blu tooth enabled but no devices
    07-26-2013 10:10 AM
  4. Musicman247's Avatar
    Mine is the same way. Mine connects to my Ford Sync, but there are no voice prompts. And before anyone asks, yes I downloaded a voice :P
    zultar likes this.
    07-26-2013 10:37 AM
  5. zultar's Avatar
    Woot, must be a software bug
    07-26-2013 10:49 AM
  6. robert_in_la's Avatar
    Mine is the same way. Mine connects to my Ford Sync, but there are no voice prompts. And before anyone asks, yes I downloaded a voice :P
    Interesting, I noticed this as well... however I am connected with my car's built in bluetooth system. Funny enough when I had my L920 the Nav Voice would play over the car's speakers. Or if I turned off the Nav Voice and was listening to the radio I would get a voice prompt telling me a text message was received by... "name"

    However my L925 doesn't do that.
    07-26-2013 09:27 PM
  7. Chris2183's Avatar
    Mine worked fine with a Parrot Mki9200
    07-26-2013 10:04 PM
  8. Musicman247's Avatar
    Voice works when phone isn't paired. I wonder if it doesn't send out the right command to override the current audio stream? Will try again with Bluetooth audio as the source instead of radio.
    07-27-2013 12:52 PM
  9. zultar's Avatar
    Maybe mine is unique, I can't ever get the voice, I tried it with Bluetooth disabled as well
    07-27-2013 01:50 PM
  10. robert_in_la's Avatar
    Maybe mine is unique, I can't ever get the voice, I tried it with Bluetooth disabled as well
    Did you download/setup the voice package?
    07-28-2013 01:58 PM
  11. zultar's Avatar
    I did have voice setup and tried a couple of the voices. It works now, I did a soft reset. Which is the first thing the bugs and defects thread says to do. Sorry I. Didn't open that thread before. Not my brightest move
    07-29-2013 12:13 PM
  12. ktl88's Avatar
    I did have voice setup and tried a couple of the voices. It works now, I did a soft reset. Which is the first thing the bugs and defects thread says to do. Sorry I. Didn't open that thread before. Not my brightest move
    Mine is not working now on my 920. It used to work earlier. I cannot use it at all cause I can't keep looking at the screen while driving. I've tried different voices, it's not connected to any Bluetooth device, I've tried soft reset, but not managed to get it to work. Even reinstalled here drive+. Don't know what to do now. It's quite irritating.
    12-17-2013 10:43 AM
  13. ltomovski's Avatar
    Same problem here Lumia 920 FW 3047.0000.1326.2002 .. no voice navigation while navigating .. I got English (US) checked and volume 30/30 ... I need solution to this
    anyone ???
    12-20-2013 03:15 AM
  14. tallarob's Avatar
    I had that problem and ended up uninstalling and then re-installing Here + Drive. It recurred and, if I remember correctly, I re-booted the phone and it began working again.
    12-28-2013 03:18 PM
  15. lowrider2107's Avatar
    Hi all,
    just thought I might share the observation that voice output via bluetooth audio now works with WP 8.1 (Lumia 920).

    I installed the developer preview of WP 8.1 and - voil - I was quite surprised to notice that now the here drive + voice commands are properly played back via the car stereo which is connected via bluetooth audio.
    The radio or USB playback is muted for as long as the voice commands are running.

    With WP8 it only worked while streaming media playback from the phone via bluetooth a2dp (e..g streaming of music, not the phone audio).
    So apparently it was an OS limitation that prevented this to work with WP8!
    tollonodre likes this.
    04-18-2014 07:12 PM
  16. dotslasher's Avatar
    for me it doesn't work with my Lumia 920 + WP8.1 and my BMW 320 (year 2013).
    Maybe it has to do with the stupid restrictions BMW upholds here in Europe where you have to pay a lot of extra money for bluetooth connectivity.
    My phone connects to the car just fine and I can make calls but I cannot stream music with it and audio commands are not played via the car's speakers.

    So maybe it's a car limitation for me. can anyone confirm?
    05-09-2014 08:03 AM
  17. spicypadthai's Avatar
    for me it doesn't work with my Lumia 920 + WP8.1 and my BMW 320 (year 2013).
    Maybe it has to do with the stupid restrictions BMW upholds here in Europe where you have to pay a lot of extra money for bluetooth connectivity.
    My phone connects to the car just fine and I can make calls but I cannot stream music with it and audio commands are not played via the car's speakers.

    So maybe it's a car limitation for me. can anyone confirm?
    I can. No voice navigation when connected to my BMW 328, also a 2013. I'm in the US.
    05-22-2014 07:11 PM
  18. RapidTurtle's Avatar
    My android phone does the same thing when connected to blue tooth.
    05-23-2014 07:24 PM
  19. vinscg's Avatar
    I had the no sound (here drive) problem, i went to the voice download section in the app, and there was an extra 0.6 mb file to d/l for street names or nav .
    05-27-2014 07:14 AM
  20. blegs38552's Avatar
    vinscg - I would love to know where you found a voice download option in the Here Drive + app. Looked high and low and don't see one.
    08-02-2014 02:03 PM
  21. vinscg's Avatar
    Here drive app // settings // navigation voice // download new button a the bottom of screen
    08-02-2014 07:20 PM
  22. VICOGameStudio's Avatar
    Hello everyone,

    I recently got some free time to look into this issue and came up with an app to help solve it. I normally do video game development but I decided to put a solution together for others as well.

    I came up with an app that essentially mutes any currently playing music but keeps Here Drive or any other Navigation app audible.
    Here is a link to it, I called it Nav Voice Only: windowsphone .com/en-us/store/app/nav-voice-only/bc28fb6c-7b6d-4f7e-a72f-1f9bd23b91c5
    (Sorry, can't post a link as a new user, remove the extra space in the link after windowsphone)

    Please do let me know if you have any questions or suggestions.
    08-25-2014 12:23 AM
  23. mikasf's Avatar
    it worked for me:
    Settings - Driving mode - ON - pairing with the car kit - OFF
    08-28-2014 01:06 PM
  24. Sreevas Ganapathiyadan's Avatar
    I too had same issue after upgrading to windows 8.1(Lumia 720). However, the issue was solved after downloading new voice file of 0.6MB (US Female). Strangely, other files are not working!

    "Here drive app // settings // navigation voice // download new button a the bottom of screen"
    11-04-2014 07:59 AM
  25. yasserelsayed75's Avatar
    Here drive Plus No sound
    05-16-2015 12:42 PM
27 12

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