Can't hear right headphone , could this be software related ?

[bkaankose]

Hi everyone , 4 days ago I bought a new Lumia 925.Yesterday I plugged my earphone and couldn't hear anything from right one.I tried different earphones and they did not work either.However I can hear sounds from my computer , so earphones working fine.

I don't know about Lumia settings much either so I am asking is this software related bug or sth ? Or my earphone socket is just broken ?

 

[bkaankose]

Weird , did soft reset and solved the issue.

 

[Sachinmeet]

Well only a restart would have worked...

 

[NghiV]

I have the same problem and have found a cause as well as a solution.
About half the time I get a notification (text, Messenger, etc.), it makes a small buzzing/cracking noise in the right ear, and sound stops working in that ear until I reboot the phone. The fix however, is to have music playing when a notification pops up. It's not a problem for me, as I pretty much have music constantly playing anyways, but some people only stream their music and don't want to eat up battery/data.

 

[Reui]

Got Lumia 925 here with the same issues, as well as disabled MIC.

 

[PRASHANT RANJAN1]

well if you are a lonely guy like me and do not care about messages/notifications then...:wink:

Goto Settings>ringtones+sounds>manage app sounds and make notification sound as 'none' for everything e.g messaging, messanger except Phone....

This will fix your problem....fixed mine atleast

Also are you using Lumia Cyan.....??

 

[swapnilmr]

well if you are a lonely guy like me...

A forever alone guy playing DotA 2??? I think I found my clone <3

 

[Gunbust3r]

Got Lumia 925 here with the same issues, as well as disabled MIC.

I think the headphone jack/speakerphone mic is a bad design on the 925. I just sent mine out for repair last night. (Dead speakerphone Mic)

 

[Rodrigo Mendes]

This is a software bug. Happens with all Lumia series. Is related with notification sound.

 

[metalchick719]

This has happened to me with both my phones that are updated to 8.1. I never experienced it while running 8. I thought at first it was just affecting my 925, but then the other week, I was using my 810 and listening to music, paused it and then it only played music through the left earphone when I hit play again.

 

[Brendan741]

I had this issue on two 925's. I did a warranty exchange and updated the second one and it happened again. I used the Nokia recovery tool and went back to Lumia Black, and no issues. I no longer have 8.1, but now I can listen all my podcasts and music in both ears.

 

[Manu Guledgudd]

Any solution?? Don't want to downgrade to WP 8...

 

[metalchick719]

Any solution?? Don't want to downgrade to WP 8...

Just reboot your phone and it will be back to normal.

 

[marillionfloyd]

Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.

 

[Gunbust3r]

Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.

​Care to back that up with some proof?

 

[ratsttam]

Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.

It's designed for 4, not 3, so that's not the cause, nor solution...

The standard 3 rings are Left, Right, Ground
The newer 4 rings are Left, Right, Microphone, Ground [listed in no particular order].

We've found it to be a bug in the software that when a notification sound plays, it makes a slight crackling sound in the right side, and it will be disabled until a restart of the device is completed. This has been noted on several different Nokia models, this thread alone lists the 810 and our 925's.

 

[Roderick Aspiras]

I think so. It happened to me before Cyan but now I have never encountered it again.

 

[Manu Guledgudd]

After Cyan, I had this issue very few occasions.....looks like problem is solved now.

 

[accursedvenom]

Never had this problem with the 521, but do on my 925 every few days. Annoying.

 

[accursedvenom]

After finally getting cyan from tmobile, haven't had this happen once * knocks on wood*