Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

Let Kodi cut your cord

You should be using Kodi for Windows 10

Leader of the pack

HP's Spectre x360 15 just might be the best all-around laptop

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 2 12 LastLast
Results 1 to 25 of 30
Like Tree4Likes
  1. coip's Avatar
    Member

    Posts
    974 Posts
    Global Posts
    979 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Hi. This is my first post, but I've been reading WPcentral for months now. I picked up the Nokia Lumia 928 on launch day. It is my first Windows Phone. I love the OS (so fresh and intuitive compared to Android), and I'm also really impressed with Nokia's hardware, particularly the camera, which is superb.

    However, one thing about the camera is confusing me. In certain situations (sunny days causing shadows on the face), I manually change the flash from auto to on and then take the picture. But the flash doesn't go off, resulting in dark-shadowed faces of those in the picture. If I move into a low-light area, though, and do the same thing, the flash goes off. Is this some type of software error? If I tell my camera I want it to use the flash, it should use the flash, no?
    Ricardo Goulart likes this.
  2. o4liberty's Avatar
    Member

    Posts
    307 Posts
    Global Posts
    4,305 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    I believe the sensors in the camera will determine weather the flash will go off even if you have it set to on.
    Sent from my RM-860_nam_usa_100 using Board Express
  3. KoukiFC3S's Avatar
    Member

    Posts
    554 Posts
    Global Posts
    2,933 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    Same here. Not too happy with that. My Galaxy Camera will always use the flash if it's set to on.
  4. coip's Avatar
    Member

    Posts
    974 Posts
    Global Posts
    979 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #4  
    I see. That is a little disappointing because it is such a great camera otherwise. I'm all in favor of smart cameras, but if I want to manually override a setting, I'm surprised that they programmed it so that I cannot. It was a little embarrassing because I talked my wife into getting the Nokia Lumia 928 because she enjoys taking pictures and I told her it had the best camera (which I still believe is true), but then we tried to take a daylight shot in the sun and shade I tried to put on the flash to remove shadows on the face. After several "what the heck is going on? why isn't this working?" grumblings, she just whipped out her "real" camera and turned the flash on and took the picture.
  5. vonchowder's Avatar
    Member

    Posts
    82 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    i had exact same experience. Subject in shade, could not get them illuminated. have some ideas on how to make it work next time. im sure many others are having this same issue.
  6. vlad0's Avatar
    Member

    Posts
    1,070 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Strange.. their Symbian xenons don't have that problem, xenon works on command.
  7. Penny_1's Avatar
    Member

    Posts
    205 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    Hmm, this may not directly solve your problem, but I would try one of two things:

    1.) Next time you're in the situation, set the Scene mode in Photo Settings to "Backlight." This is meant to counter the silhouette effect of having a bright light source behind your subject.
    2.) Try using a non-default camera app like ProShot. Maybe its manual controls override the automatic flash functions of the camera.

    Either way, I'd be interested to know where this goes, so please do let us know if you figure something out.
  8. psiu_glen's Avatar
    Member

    Posts
    943 Posts
    Global Posts
    946 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    Odd -- I know on my Trophy it has the options of Auto/On/Off and they work as expected. It sounds like the Lumia is treating On as if it is Auto.
  9. coip's Avatar
    Member

    Posts
    974 Posts
    Global Posts
    979 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #9  
    Quote Originally Posted by Penny_1 View Post
    Hmm, this may not directly solve your problem, but I would try one of two things:

    1.) Next time you're in the situation, set the Scene mode in Photo Settings to "Backlight." This is meant to counter the silhouette effect of having a bright light source behind your subject.
    2.) Try using a non-default camera app like ProShot. Maybe its manual controls override the automatic flash functions of the camera.

    Either way, I'd be interested to know where this goes, so please do let us know if you figure something out.
    I've tried the "backlight" photo setting and turned the flash to on, but the problem persists. I tried some different lenses apps, but many of them didn't even have a flash option, so I couldn't fully explore that option.
  10. 15gdm's Avatar
    Member

    Posts
    5 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    Any update on this? I have the same issue and it's frustrating in the evening when there is light in the background (sky), but whatever you are trying to take a picture of is in the shade.....
    Surely this was thought of.....
  11. vonchowder's Avatar
    Member

    Posts
    82 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    one thing I read about on another post here that may help is that the 'shutter' button on the side of the phone actually works like a point and shoot and you can hold it halfway down to lock in the sensed image.

    So next time I run into this issue of dark foreground subject and lit background, I plan on using the shutter button to target the correct exposure (by temporarily focusing on the darker parts of the image, holding shuttter halfway down, then moving the camera to intended framing of the scene, then pressing all the way. Not sure if this will work but, its worth a try.
  12. Joel S79's Avatar
    Member

    Posts
    148 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #12  
    Quote Originally Posted by Penny_1 View Post
    2.) Try using a non-default camera app like ProShot. Maybe its manual controls override the automatic flash functions of the camera.
    I had the same issue yesterday, taking a picture in intense sunlight, but I was using ProShot and the flash didn't fire. I figured it was ProShot until I switched to the normal camera app, and the same thing happened.

    Might be a software bug where extremely high light values are overriding the flash. I'm gonna try turning off the autofocus assist light and see if that helps.
  13. sinime's Avatar
    Retired Moderator

    Posts
    4,210 Posts
    Global Posts
    5,646 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #13  
    Very odd... my 920 will always use the flash if set to on... is this possibly a xenon flash issue? If so, is there an option to use the LED flash over the Xenon flash for the camera?
  14. Joel S79's Avatar
    Member

    Posts
    148 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    Quote Originally Posted by sinime View Post
    Very odd... my 920 will always use the flash if set to on... is this possibly a xenon flash issue? If so, is there an option to use the LED flash over the Xenon flash for the camera?
    Not that I've seen. My only guess is that the code to disable the LED assist in really bright light might be turning off the flash too. Just a shot in the... erm... dark, but it's worth a try.
  15. Ricardo Goulart's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #15  
    Same problem here...hope nokia/ms fix this
  16. tigoat's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #16  
    Count me in! I emailed Nokia Support regarding the flash issue and they recommended a "soft reset" then a "hard reset" if unsuccessful. Had to go with the hard, now it's in its third hour of resetting! From what I'm reading this could take up to twelve hours, then no guarantees, ha! I'll never do that again. Certainly not confident anything will have changed after all is said and done. I can only hope MS can help wth their upcoming SW update....sometime this summer I hear. Oh yeah, I have noticed the LED does flash, just not the Xenon...kinda need em both. Don't ya think?
    Last edited by tigoat; 07-01-2013 at 09:40 PM. Reason: added more
  17. Ricardo Goulart's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #17  
    Quote Originally Posted by tigoat View Post
    Count me in! I emailed Nokia Support regarding the flash issue and they recommended a "soft reset" then a "hard reset" if unsuccessful. Had to go with the hard, now it's in its third hour of resetting! From what I'm reading this could take up to twelve hours, then no guarantees, ha! I'll never do that again. Certainly not confident anything will have changed after all is said and done. I can only hope MS can help wth their upcoming SW update....sometime this summer I hear. Oh yeah, I have noticed the LED does flash, just not the Xenon...kinda need em both. Don't ya think?


    Nooooo! It's not suposed to last this long....do the 3 key combo to hard reset again, it will do the thing very quick. Look in google for " windowsphone brick after hard reset". It appens to me, the phone boot until the gears screen and never ends.... Just do the the key hard reset and you will be good...works for me.
    tigoat likes this.
  18. Coreldan's Avatar
    Member

    Posts
    2,514 Posts
    Global Posts
    2,591 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #18  
    I've never noticed this. The "auto" feature will decide whether to not use flash or not, but if I set it "on", it will always flash.
  19. sph0308's Avatar
    Member

    Posts
    234 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #19  
    Easy way to correct dark pics is to run them through the T-Tap Enhance feature in Fotor app

    Quote Originally Posted by coip View Post
    I see. That is a little disappointing because it is such a great camera otherwise. I'm all in favor of smart cameras, but if I want to manually override a setting, I'm surprised that they programmed it so that I cannot. It was a little embarrassing because I talked my wife into getting the Nokia Lumia 928 because she enjoys taking pictures and I told her it had the best camera (which I still believe is true), but then we tried to take a daylight shot in the sun and shade I tried to put on the flash to remove shadows on the face. After several "what the heck is going on? why isn't this working?" grumblings, she just whipped out her "real" camera and turned the flash on and took the picture.
  20. antsin3d's Avatar
    Member

    Posts
    128 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #20  
    This happens to my 928 as well. Maybe try this: hold your finger over the ambient light sensor while you take the shot.
  21. Ricardo Goulart's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #21  
    Anybody knowns if the lumia 1020 has the same issue???? If no...we can hope with a solution on amber firmware...
  22. Bull3232's Avatar
    Member

    Posts
    8 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #22  
    I am having the same problems.. Camera takes really good photos, then takes some really bad ones. I am going to post some example photos.
    First photo is the original, second will be me editing the photo with "autofix". During these photos I attempted to turn flash on, but no flash. Although the pictures look better after autofix, you can tell the quality suffers.
    Click image for larger version. 

Name:	WP_20130722_005.jpg 
Views:	7 
Size:	209.1 KB 
ID:	38911Click image for larger version. 

Name:	WP_20130722_005 (1).jpg 
Views:	7 
Size:	336.2 KB 
ID:	38912Click image for larger version. 

Name:	2013_07_22_20_12_04_ProShot.jpg 
Views:	6 
Size:	236.8 KB 
ID:	38913Click image for larger version. 

Name:	2013_07_22_20_12_04_ProShot (1).jpg 
Views:	6 
Size:	399.3 KB 
ID:	38914Click image for larger version. 

Name:	WP_20130726_002.jpg 
Views:	7 
Size:	299.6 KB 
ID:	38915Click image for larger version. 

Name:	WP_20130726_002 (2).jpg 
Views:	7 
Size:	318.8 KB 
ID:	38910
    Attached Thumbnails Attached Thumbnails wp_20130722_003-2-.jpg   wp_20130722_014-2-.jpg   wp_20130722_004.jpg  
    Last edited by Bull3232; 08-02-2013 at 11:05 PM.
    coip likes this.
  23. mrcrusha829's Avatar
    Member

    Posts
    38 Posts
    Global Posts
    160 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #23  
    I have had issues sometimes with the flash not working in other situations not just backlight. What I have done is gone into settings swipe to the left and select Photo & Camera. Scroll to the bottom and select reset camera and the flash was working again. Not sure if this would work for the dim face with backlight problem but I have gotten the camera to flash again. I think a long time ago I was able to get the flash to work with backlight... will have to look at my photos to see if I can find it.
  24. mooreted's Avatar
    Member

    Posts
    68 Posts
    Global Posts
    80 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #24  
    Just thought I'd bump this up a bit. I just had this problem at a birthday party. Inside there was sunlight streaming through a window. I wanted to use flash to compensate, but turning it on did nothing. All the inside shots were garbage.



    Sent from my easy chair using brainwaves.
  25. Ricardo Goulart's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #25  
    Asking again... Somebody knowns if the lumia 1020 comes with this issue ? Thanks!
Page 1 of 2 12 LastLast

Similar Threads

  1. whatsapp doesn't seem to be supported on htc hd7
    By htchd7 in forum HTC HD 7 / 7s
    Replies: 4
    Last Post: 03-30-2013, 10:33 PM
  2. Google maps seems to work no redirection
    By msxbox in forum Windows Phone 8
    Replies: 3
    Last Post: 01-09-2013, 03:10 PM
  3. Podcast Subscriptions in Mango don't seem to work
    By frylock in forum Windows Phone 7
    Replies: 4
    Last Post: 09-30-2011, 01:50 AM

Posting Permissions