I was doing some heavy gaming (2 hours+) so my 928 was a little hot and the battery was draining. I got a "battery critically low" warning, so I plugged it in via USB to my PC and continued playing. Apparently that was not an efficient enough charge and the battery completely died and the phone shut off. I plugged it into the wall using micro-USB charging thinking I would be able to boot it back up (still plugged in) within 10-15 minutes. It's been plugged in for almost 2 hours now and it still will not boot up. If I press the power button a battery will pop up on the screen indicating it is low but charging, but the phone will not come on. If I disconnect the charger the phone will power off completely (i.e., quick white flash, battery image disappears, complete fade to black). If I plug it back in, I'll see the blue windows phone boot screen (red box), then it will switch over to the battery image again, but it still won't boot up. Did I fry the battery or something?
Update: I called Verizon tech support. They suggested I do a hard reset, which would erase everything (my pictures and my game saves). I said I wanted to explore other options first, so they suggested I leave it on the wireless charging pad all night to see what happens.
Update: I called Verizon tech support. They suggested I do a hard reset, which would erase everything (my pictures and my game saves). I said I wanted to explore other options first, so they suggested I leave it on the wireless charging pad all night to see what happens.
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