The 4 problem microphones of the L930 / 950 - Software Solution?

[Cocobongo123]

I recently bought an L930 that came with W8.1 and I tested the 4 mics and they were running, so I upgraded to Windows 10 14393.448 Official Version Live-Voice and the audio recording in WhatsApp stopped running. This is not hardware, but software !!
I researched hard and saw that the Lumias 950 / 950XL also have the same 4 microphones and some of them are also having problems with those microphones.
I've tried everything, soft-reset, hard-reset, without backing up ....

I found an App in the official store that makes recording using the 4 microphones of the L930 / 950> Sound Recorder Hi-Res - https: //www.microsoft.com/en-u ...

I used this App> "www.microsoft.com/pt-br/store/p/sysapp-pusher/9wzdncrfhvls" to check if there was an audio / microphone driver missing for the L930.

Here in version 14393.448 is working normally connect and record video with the App "Camera". Maybe the Phone App does not support the 4 microphones.

Well, I HOPE to M $ correct the microphones in RedStone 2 Final, If a third-party app is able to power the 4 microphones, then only M $ needs to work so that it works again on all L930s.

 

[Cocobongo123]

The specific recording program can see all microphones and record normally.


These are all the App that the Store asked me to download, these are the basic Apps.
Could someone tell me if there is any missing? Could they compare with your windows 10 mobile?

 

[danielsdian]

I had this issue with my Lumia 930. Sent it to Microsoft as it was within warranty and they gave me a new phone, no questions asked. I dont have the 4 mic issue anymore... Also, their customer support services is awesome. Fast and easy to use.

 

[jirkahtc]

The problem with Lumia 930 microphones is only in case of HW revision 2.0.0.2 and higher.The microphones on the motherboard (HW revison 2.0.0.2, 2.0.0.3) are connected in a different way.If you have HW revision 2.0.0.1 and lower it supports all 4 microphones and they work in every aplication.Lumia Camera is not deciding as it uses the microphones in a specific way - it can stand for broken or not used microphone virtualy (with another microphone).
I have tested allready on many Lumia 930.

 

[jadonx]

My phone is hardware revision number 2.0.0.2, I was not able to voice record or record with rear surround after some time
of use. I sent for repair and everything was fine as came back with Denim O.S. and repaired microphones. I updated back to Windows 10 then no surround, but after subsequent updates by Microsoft the surround and all is now back so very happy.