- 07-27-2013, 11:54 PM #1
So I went to best buy to check out blue tooth speakers the other day and saw the Samsung area ( I don't know what else to call it ). I started flipping through the home screens of the S4. The sales person walked up to me and told me if I was interested in purchasing I should head right over to the mobile department. I'm not interested. She asked why, I told her I prefered the smoother experience of the WP OS. She said she was sorry but that is not what team samsung offers, then pointed to her name tag that read team Samsung and her name. I asked her shouldn't the ativ be among these phones? The she said, we don't support lesser Operating systems ( like what the hell does that mean? ). That people are not able to show off bland designs and need helpful apps like S voice or S fit ( I'm going to assume that's bloatware that's included in android ). So left, not 2 seconds later she appears right next to me and points to the sign on the wall and says we're team samsung. We're trying to get the word out and promoting it as fast as we can. She is probably the most annoying sales person I had to deal with.
They have the ativ and the ativ odyssey. Shouldn't they be promoting them?
- 07-28-2013, 08:42 PM #4
Salesmen in the field are the worst enemy of Windows Phone. My fiance bought her 920 the week that the GS4 was released, and the sales lady would NOT let her see the Windows Phones (in the back of the room) until she had made her actually hold a GS4 and listen to the spiel. She was incredibly rude, and I wanted to walk out....but I realized the sad realization that the employees in the next at&t store were probably no better.
- 07-28-2013, 09:02 PM #6
I had a different experience at an att store, the sales person was commenting how her boss had one and it was cool phone.. But of course it was the weekend the Lumia 920 was released but I think att may be the most friendly place to get a windows phone and I was lucky they had one red one in the back...
- 07-28-2013, 09:04 PM #7
07-28-2013, 09:18 PM #9
- 33 Posts
I walk into best buy with my surface and my Lumia 920 and use it in the apple and Samsung section and tell I was just looking at how garbage there products are compared to mine especially looking at overall price. Right now u get a surface rt with keyboard and Lumia 920 for less than an iPad and do more. They try to get me to work at best buy but they don't pay too busy making engineer money $$$ but its fun to pick at naive people who just see a brand or what every has.... I laugh when android users complain there phone sux after about a month or two or how phones crash and lose all their contacts... I've had WP since Samsung focus release and haven't lost a single item... I can pull up nearly anything on want nearly anywhere
- 07-29-2013, 08:03 PM #11
It seems to me you have to be rude to show them your really not interested.
- 07-29-2013, 08:46 PM #12
07-30-2013, 05:00 PM #14
- 10 Posts
To be fair it's not only the sales people's fault. At least in Germany WP has a huge return rate (about three times higher than Android). As store people also get performance commission you don't wanna sell someone a phone when there is a high percent rate that he will return it. Companies cannot sell returned phones as new anymore, the company is losing money that way.
Bottom line: MS listen to customer complaints and wishes so people don't return there phones anymore!
- 08-01-2013, 05:14 AM #16
Oh boy. More clueless sales people. Wonder if it occured to them that perhaps they could actually sell those so-called "lesser prdoucts" to people if they actually tried. I mean isn't their job to sell products? Totally agree with your closing statement OP.
I hate this perception that WP is a lesser experience. Why can it not simply be described as a different experience. There are people who want this experience.
- 08-01-2013, 05:48 AM #18
A lesser OS?
Oh well, thank god i don't live in America, i'd get in trouble for yelling at the staff.
How rude of them to ignore, IGNORE! what phone YOU want to get.Proud owner of a Nokia Lumia 1520 in Black! :)
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08-15-2013, 10:43 PM #20
- 2,863 Posts
- 08-17-2013, 09:53 PM #24
- 08-17-2013, 10:17 PM #25
Seeing this, I'm actually proud of the fact that we have actual Nokia Stores here in the Philippines.
Note to self: Advise people in the US to order online.Reviver of Forum Games! I'm TheWPCTraveler over on Nintendo Life, as well. You'll also find me over at gamrConnect as well, because I like numbers.
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