Re: I Need a Website
She just needs a way to manage her customers information. A secure way to update the parents and do it so only those parents can see. I could build one for her but to be frank I don't have much experience with websites. I've made two and a blog but...none of those were very serious. I don't have a whole lot of time to spend on it either.
I figured as much, check out the links in the edit in the previous post. However be weary though some of these companies charge an arm, a leg and several organs when it comes to a customised website. I know several instances where the bill was in excess of ?10,000 (not for a day-care but real estate companies trying to go electronic / migrating from one CRM {i.e. caldes [java-based] to jupix} .
The end product is sometimes not worth $10 dollars of work.
Furthermore there are caveats with cloud hosted crms as the data is not under the domain of your mothers but the company or companies hosting/storing the database.
So if they have any issues she and the parents may experience access issues whereas on the flipside it is generally cheaper than self-hosted solutions as you need to have infrastructure in place to deal with always-on-access and the frequent ddos attacks.
Like with anything there are advantages and disadvantages. Therefore I would suggest you find out the following:
1) License cost per additional user (after the set license cost - there are usually 3 - 4 licenses given as standard for any crm)
2) Data redundancy - have everything confirmed in writing in laymen terms (be weary of the small print).
3) Login / data encryption - again have them confirm in writing how secure it is, if anything goes side ways - you have recourse.
4) Fixed price contract?
You don't want to end up in a situation where they increase the price (usually they cite increase in line with inflation - however that doesn't concern you - you signed to a set cost contract and not a variable cost contract).
5) Any review periods?
6) Termination / data migration.
These things most people do not ask about (especially family businesses) and when it side ways - they are more than often told to refer to their agreement.