Problems with Skydrive.

[Dominik Jedrys]

First of all, hi everyone. Second, guys I have a huge problem with Skydrive app. I bought Lumia 920 for work, and Skydrive was one of the reasons. Meanwhile, using my smartphone, I cannot open any Office files i've created on my PC (W7), it says, that i do not have a permission to open this file, but it is my damn Skydrive, so how come? I cannot even put a document on Skydrive with my Lumia, after I save file on Skydrive using my smartphone, there is nothing added when i go to Skydrive. Nothing. I am sure it is correct Skydrive account (same on PC and Lumia), because I can see the same folders and content. Also, outlook calendar does not sync, and it is SO important for me. Please, please help, because I am more and more frustrated...

Ps. Everything is ok, when i use web browser on my smartphone to open skydrive web page and open Office files this way, it only says that i do not have a permission to open file, when I use Skydrive app on my Lumia.

 

[HeyCori]

You might have to contact Microsoft directly. They have a forum specifically for answering questions.

Microsoft account, Hotmail, SkyDrive - Microsoft Community

 

[Dominik Jedrys]

Done, thank You very much, hope they will reply.

 

[Laura Knotek]

I did it already, sadly they said it's app issue, so they can't help, because it is third company's product.

I'm a bit confused here. What app are you using? SkyDrive and Office are Microsoft products, not something from a 3rd party.

 

[Dominik Jedrys]

This is what they told me on phone, but now i posted on site given by Dash, hope it will help.

 

[twixy16]

I'm having the same problem.. Did you ever get any advice?

 

[Dominik Jedrys]

I did, check this thread on Skydrive forum: Skydrive problems. - Microsoft Community

 

[twixy16]

Thanks! That helped. I had it set up with the wrong e-mail account.