Hello, WP Central. I am a paying customer (paid for the WP Central app for my Lumia 920) but never setup a forum account. Anyways, i'm a salesman selling Android and Windows phones in the midwest. Well, recently, I've been driving Windows Phones to all my feature phone customers because I've had better luck with return rates this way. WP8 is just simplier easier to use. To make a long story short, I met a customer who had a Palm centro and was eligible for an upgrade. He was hesitant to get a smartphone because of the monthly cost. Lets just say I made him realize it wasn't much more for him to get a smartphone. Naturally, I chose the Lumia 822 with Verizon to talk to him about. He was already heavily invested in Apple products but I managed to convince him to give the 822 a shot. The activation went fine but it was his contacts that would pose to be a 5 hour long nightmare problem. Of all things, I know. He had his contacts (1100 of them) stored on his iPad mini but it wasn't as a vcf file or anything like that. Naturally, the Nokia Transfer software didn't work to move the contacts from that device to the Lumia. He said he would go home and try his Mac. In his iTunes software, apparently there is a way to convert his files to a vcf or something like that file which he did BUT the Mac wouldn't allow him to upload it to the Lumia through USB. These contacts were pretty important and he didn't want to trust the cloud to manage the contacts around. So he ends up coming back to the store, ready to return the phone because Apple would let him move his contacts around without putting them into the cloud. Well anyways, after another hour, we convinced him to open a GMAIL account and upload his contacts that way which isn't what he wanted to do but ended up leaving with his contacts on his phone. However, I know this isn't always going to work because Google and Microsoft are almost done allowing this kind of syncing to work. What is so frustrating for me is that there isn't a website out there, dedicated for iPhone and Mac users to reference, to do all these things with other platforms. Here we are, panicing and trying to save the sale, and all the website searches bring up hate forums and related stuff all pointing to how this and that can't be done. It really was embarrassing that a customer had a simple request, get my contacts from my mac to my wp8 phone and we couldn't do it. That also explains why the guy had a Centro because he had his old Palm OS syncing software on another computer at home thus keeping his contacts out of the cloud. It's easy to pick on this guy for this quirk but people will have fears and why is it Apple, of all companies, that seems to realize this? He still had 7 days left to return the phone and go to the iPhone 5 which is what he mentioned doing so who knows if Windows will keep him happy with this work around.