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  1. winutils's Avatar
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       #1  
    I just received my ATIV S from Negri (took 2 days - no issues) and I have an AT&T Micro-SIM, however now I am stuck trying to activate it on AT&T. I had no problem before with other unlocked phones but AT&T claims the Ativ S (Samsung I8750) phone does not exist in their database so they cannot activate it on their network. I would appreciate anyone giving me an idea of how to proceed!
  2. Jnbs's Avatar
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    #2  
    Since you are on contract you should register your previous phone and then insert the SIM card into the ATIV S then the system will recognize the phone automatically.. After that your service should work without problems :D (AT&T Rep here)..
  3. winutils's Avatar
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       #3  
    That would be a great idea, however the old phone has a normal SIM and the ATIV S has a Micro SIM. I was hoping that there was an activation sequence (##...#) that would work. I was surprised that AT&T did not have the model in their DB considering it is already in Canada, eh.
  4. crystal_planet's Avatar
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    #4  
    Actually I had the same problem with an unlocked HTC 8S on a carrier here in Canada. I tried to get it to work on line and no go, then I called tech support and said the 8S is not supported and there is nothing they could do. This was Telus, and I came from a Lumia 800, which uses the same sim card type.

    Ironically, I had to go with the Ativ.
  5. Podunks's Avatar
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    #5  
    Quote Originally Posted by crystal_planet View Post
    Actually I had the same problem with an unlocked HTC 8S on a carrier here in Canada. I tried to get it to work on line and no go, then I called tech support and said the 8S is not supported and there is nothing they could do. This was Telus, and I came from a Lumia 800, which uses the same sim card type.

    Ironically, I had to go with the Ativ.
    How "unfortunate" for you...
    If only that was a dilemma here in the states...
  6. crystal_planet's Avatar
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    #6  
    Quote Originally Posted by Podunks View Post
    How "unfortunate" for you...
    If only that was a dilemma here in the states...
    It was the only WinPhone 8 available on my carrier. Samsung is odd. The Ativ S is available on every nation wide carrier in Canada, but is absent in the entire US. I don't understand the reasoning.
  7. saket87's Avatar
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    #7  
    Quote Originally Posted by Jnbs View Post
    Since you are on contract you should register your previous phone and then insert the SIM card into the ATIV S then the system will recognize the phone automatically.. After that your service should work without problems :D (AT&T Rep here)..
    Hi
    I am on the same boat too but I use a Lumia920 and have the same problem.
    but I don't understand what registering is. I could try that.
    I removed the sim today from 920 to ativ s, so don't know what to do
    thanks
  8. Jourdansway's Avatar
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    #8  
    My micro SIM card was actually punched out of a regular SIM card. The seller gave me the remaining piece. My samsung tablet does not show the balance so I was able to put the micro SIM back into the original, slide it into my phone and check the balance. A store that sells micro SIM cards probably has something you could use to do this.
  9. Coolknight1968's Avatar
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    #9  
    You could let AT&T define your phone as a HTC 8X, might work.
  10. noelito's Avatar
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    #10  
    I got my ativ s to work on at&t message me if you still need help
  11. Coolknight1968's Avatar
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    #11  
    Quote Originally Posted by noelito View Post
    I got my ativ s to work on at&t message me if you still need help
    Could you post how, so all users can read the procedure.
  12. noelito's Avatar
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    #12  
    ok ill make a separate post

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