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  1. frenzy382's Avatar
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       #1  
    Hi guys,
    My Ativ S has developed a fault (I think). I can charge the phone, but the battery icon at the top of the screen doesn't indicate that it is actually charging. Also, when connecting the phone to a pc, it does not recognise the thing.
    So...I can charge, but not transfer data by the looks of it.

    Any ideas as to what's up on this thing?

    thnx.
  2. BeaverJuicer's Avatar
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    #2  
    Is it the stock cable? I'd swap the cable out first.
    Cheap USB cables often won't do data, only charging. Even then, it's frequently a trickle.

    If a verified good cable isn't working, it may be a fault in the USB connection.
  3. pillswoj's Avatar
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    #3  
    Have you installed any 3rd party Battery Status Apps? If so uninstall them and see if it fixes it.
  4. helsbels666's Avatar
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    #4  
    had the same problem when connecting for the first time and fixed my problem by doing the following:
    1. removed sd card
    2. connected to laptop
    3. samsung wp was then recognised able to connect and sync.
    4. put the sd card back in
    5. formatted it
    6. connected it to the laptop and it now works ok..so far. good luck
  5. ShipWreck's Avatar
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    #5  
    Yeah since this before with other devices where if its a cheap cable and not a true OEM cable or the actual manufacture cable from Samsung where cable will charge the phone but the PC will not see it. Like they have some suggested try another cable if its something you got off Ebay make sure it's a OEM or from the Samsung. You should be able to get another one from them you might have to pay more but at least you should not have any issues with it.
  6. gregtomchuk's Avatar
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    #6  
    Quote Originally Posted by frenzy382 View Post
    Hi guys,
    My Ativ S has developed a fault (I think). I can charge the phone, but the battery icon at the top of the screen doesn't indicate that it is actually charging. Also, when connecting the phone to a pc, it does not recognise the thing.
    So...I can charge, but not transfer data by the looks of it.

    Any ideas as to what's up on this thing?

    thnx.
    I have a similar problem with my ativ s. My wife's nokia lumia 920 works perfectly plugged into the usb on the same laptop, (hp envy x2). Did you ever get this resolved?
  7. gregtomchuk's Avatar
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    #7  
    Is your ativ s still ok? or has the data or charge issue over usb happened again since formatting etc?

    Quote Originally Posted by helsbels666 View Post
    had the same problem when connecting for the first time and fixed my problem by doing the following:
    1. removed sd card
    2. connected to laptop
    3. samsung wp was then recognised able to connect and sync.
    4. put the sd card back in
    5. formatted it
    6. connected it to the laptop and it now works ok..so far. good luck

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