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  • 1 Post By ride22
  1. a4dp's Avatar
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       #1  
    Has anyone else had the problem of not receiving group texts on their Focus S? AT&T support wasn't much help. I can send and receive single texts just fine. I can also send out group texts, I just can receive them. It's been doing this for about a week now.
  2. spd_rcr's Avatar
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    #2  
    Anything different about your phone ? what software are you running ? Have you powered it off/on ? Have you done a reset ?
  3. a4dp's Avatar
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       #3  
    No, there's nothing different about my phone. I'm running 7.10.8773.98. I've tried a soft reset and that didn't work. I'm going to stop by AT&T later if I have time. Online support suggested it might be the sim card, but I don't know.
  4. a4dp's Avatar
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       #4  
    Apparently I'm not receiving images either. I'm going to AT&T later to see what's up.
  5. a4dp's Avatar
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       #5  
    AT&T hasn't been able to figure it out. I'm waiting to hear back from their tech support to see if it's something on their end.
  6. ride22's Avatar
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    #6  
    I think it has something to do with your mom going to college. You might want to check that out.
    a4dp likes this.
  7. rdubmu's Avatar
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    #7  
    Quote Originally Posted by a4dp View Post
    AT&T hasn't been able to figure it out. I'm waiting to hear back from their tech support to see if it's something on their end.

    I was having issues, I found when I turned off WiFi my group messaging started to work. I would power down your Phone and try it again. Lastly make sure group text is turned on in your settings.
    Sent from my Windows 8 device using Board Express Pro
  8. a4dp's Avatar
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       #8  
    Quote Originally Posted by rdubmu View Post
    I was having issues, I found when I turned off WiFi my group messaging started to work. I would power down your Phone and try it again. Lastly make sure group text is turned on in your settings.
    Sent from my Windows 8 device using Board Express Pro
    Unfortunately I've tried all of this and it still doesn't work.
  9. a4dp's Avatar
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       #9  
    Something else to add to my problems is that my phone randomly shuts off now.
  10. a4dp's Avatar
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       #10  
    I talked to AT&T again and they want me to swap out a sim card with someone and see if that works. I don't know why they think it will, they've already given me a brand new card.
  11. a4dp's Avatar
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       #11  
    Ok, I did a hard reset on my phone and that solved all my problems except my battery. I guess it's time to get a new one.

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