Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 10 of 10
  1. rlb914's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Has anyone else had issues with the speaker going out on the Focus? I've loved the phone since I got it, but had this same issue with the first phone - got the store to trade it for a new one, and now same issue with this one. Speaker just goes out - no noise comes through (speaker phone, music, even ringtones). Comes through fine if I plug in a headset, but I need to be able to hear my phone ring. I have a case for it, but cannot identify any trauma to my phone that would have caused the problem.
  2. DanH#WP's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    I came across your post in a google search looking for info on my broken focus, same speaker problem. I was listening to music when it cut out and never returned, no damage to the phone just stopped working all of a sudden. I've tried cleaning the headphone jack but to no avail, likewise it also works with a headset.

    I bought it a few months back through Amazon, any idea who I contact about a replacement?
  3. enahs555's Avatar
    Member

    Posts
    651 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    It might be the issue people were referring to earlier. The headphone jack is also a microphone jack, and some headphones are triggering the system that when it is plugged in the system goes to headphone/microphone mode but does not undo it when it comes out.

    Does a reset fix it?

    The only solution I have heard of that problem was use different headphones.
  4. dnmartin98's Avatar
    Member

    Posts
    50 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    Haven't had this issue on my focus, but this has happened to me on other phones. A quick look inside the headphone socket has revealed a piece of lint or something that has gotten stuck in there making the phone think that something is plugged in. A blast from a can of air, or a carefull poking with a match stick fixed it for me on my other phone.
  5. DanH#WP's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    A reset doesn't fix it.

    I've also tried cleaning the headphone jack with canned air and pointy objects with no luck.

    In addition I've tried updating the phone and it fails at step 6 of 7 with an unknown error.
  6. enahs555's Avatar
    Member

    Posts
    651 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    You need to finish the update. The update does fix some of those issues, not sure if it is your issue. Follow the help thing with the update error.
  7. DanH#WP's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    I formatted the phone which allowed me to successfully run the update without error this time. Unfortunately it didn't fix the speaker problem, I still have no sound.
  8. jfa1's Avatar
    Member

    Posts
    2,565 Posts
    Global Posts
    2,648 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    well it sounds like what was a common problem with tghe early treos through the 680 and to some extent even later. The headphone jack may have become unsoldered Or stuck in a position internally where it thinks that the headphones are being used whether they are or not. That issue was sometimes cleared using the headphone jack in and out or jiggling it or using a toothpick or paper clip to fiddle with the jack internals Do so carefully.
  9. blackbriar511's Avatar
    Member

    Posts
    30 Posts
    Global Posts
    149 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    Quote Originally Posted by jfa1 View Post
    well it sounds like what was a common problem with tghe early treos through the 680 and to some extent even later. The headphone jack may have become unsoldered Or stuck in a position internally where it thinks that the headphones are being used whether they are or not. That issue was sometimes cleared using the headphone jack in and out or jiggling it or using a toothpick or paper clip to fiddle with the jack internals Do so carefully.

    Palm had a problem with this with its Pre line of phones. I eventually ended up having the phone swapped out after numerous troubleshooting measures.
  10. jfa1's Avatar
    Member

    Posts
    2,565 Posts
    Global Posts
    2,648 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    They were and probably still are using the same part and havent been able to fix the problem.

Tags for this Thread

Posting Permissions

";