This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?


Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. jswantek's Avatar

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    I have a Samsung Focus that, when I plug in the headphones that came with the device, as well as any other item (adaptor cable, other headphones, speakers, etc.) into the headset jack I have problems. I have to be extremely, extremely careful to have the headset jack in just the right depth, not too far or anything else, or they won't work. Even when they are in the (very touchy) right position, the buttons on the headphones do absolutely nothing to control the phone.

    Is this a known issues with the phone or is there a specific problem with mine.

    Please note, it is not a refurb, but a brand-new phone, I got it back in the beginning of May.

    Please don't tell me to get bluetooth headsets, I do not like them and have no interest in them.
  2. jfa1's Avatar

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    you may have a bad headphone jack there haver been a few reportssimilar with yours. The treo line of converged devices had a particlar problem all along its history the headjack sometimes would become unsoldered. At times it would stick in open position and act as if the jack was in when it was not if its a soldering issue then you have to be careful and your best advised not to attempt it yourself. If its a jack issue you can try to jimmy the jack with your head;phbones and maybe it will start working like its supposed to. I must admit I havent used my headphones yet and I didnt use the headphones with my tro pro 760 650 or 500, nor did I use them on my tilt2 or pure.
  3. Danielpena's Avatar

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    I have the same problem the headset is just not working properly. Would this be something that is covered under some kind of warranty?

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