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  1. tirsocrusader's Avatar
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       #1  
    Hi guys, a few weeks ago I received an update notification for my samsung focus (8107) and I tried updating. Everything's fine til step 7 (creating backup), it gets stuck at 0% then restarts the phone a few seconds after, then displays a C1010007b error. Here are the things I've tried so far:

    1. Removing the battery.
    2. Putting the phone on a cool surface.
    2. Tried updating on 2 different PCs and a mac.
    3. Updating on guest sync relationship.
    4. Fresh install of Zune.
    5. Removing some apps/games
    6. Increased reserved storage from 1% to 10%
    7. Replaced usb cable
    8. Tried different usb slots
    9. Turning on airplane mode
    10. Combination of everything

    Please help! Is there anything I can do without hard resetting my phone?
  2. bigkevbosky's Avatar
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    #2  
    Quote Originally Posted by tirsocrusader View Post
    Hi guys, a few weeks ago I received an update notification for my samsung focus (8107) and I tried updating. Everything's fine til step 7 (creating backup), it gets stuck at 0% then restarts the phone a few seconds after, then displays a C1010007b error. Here are the things I've tried so far:

    1. Removing the battery.
    2. Putting the phone on a cool surface.
    2. Tried updating on 2 different PCs and a mac.
    3. Updating on guest sync relationship.
    4. Fresh install of Zune.
    5. Removing some apps/games
    6. Increased reserved storage from 1% to 10%
    7. Replaced usb cable
    8. Tried different usb slots
    9. Turning on airplane mode
    10. Combination of everything

    Please help! Is there anything I can do without hard resetting my phone?
    Nope - hard reset sounds like the way to go.
  3. Leapo's Avatar
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    11 Posts
    #3  
    Does your Focus have a microSD card installed? If so, what one?
  4. enahs555's Avatar
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    634 Posts
    #4  
    Delete the bing, music search, ie, phone call, map search histories.

    And as leapo said, sd card?
  5. tirsocrusader's Avatar
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       #5  
    Quote Originally Posted by Leapo View Post
    Does your Focus have a microSD card installed? If so, what one?
    Yes, I have a 16gb memory card installed (I think it was this one: http://www.kingston.com/us/flash/microsd_cards). Other information about my phone:

    Version: 7.10.7740
    Firmware Version: 2103.11.3.3
    Hardware Version: 3.1.0.7
    Last edited by tirsocrusader; 02-07-2012 at 12:32 PM. Reason: added information
  6. tirsocrusader's Avatar
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       #6  
    Quote Originally Posted by enahs555 View Post
    Delete the bing, music search, ie, phone call, map search histories.

    And as leapo said, sd card?
    Haven't tried that yet. Thanks! Will try this next.

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