- 12-10-2012, 06:21 PM #1
I apologize if other threads out there. I tried to search and found 1 but the links did not help me.
Ok so here is my issue and how it happened.My Samsung Sgh i917 will only show the white Samsung logo. If I do a hard restart,I can get the "are you sure you want to format screen"
I can also boot in to download mode.
Ok,so now that I can boot into download mode,what do I need to download to get the phone to work again?
It is a Windows 7,& under the battery it shows Rev 1.4.
The phone was a AT&T,but it is unlocked and my service is Family Miobile (basically T-Mobil from Walmart)
The phone was operating fine with the exception of not getting MMS pictures.I was told to put Zune on my computer,and if there were any up-dates ,Zune should pick them up. It did,and ever since I tried to perform the update the phone stopped working.
Any help would be appreciated. I am not very technical,but I can understand the basics.
Thanks in advance
- 12-10-2012, 11:07 PM #6
When I connected the phone it stated there was a update.
I followed the update instructions,and thats when it happened.
The update stated do not turn off phone during update. I let the thing run all night long,and it still showed the same message that it was updating and do not turn off. After about 13 hours I decided to just remove the phone,resulting in the issue I have now
09-04-2013, 04:21 PM #10
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Yes, this is exactly what happened to me. It began with problems with the short/long press of the lock screen button.
Then the phone started just turning off when I short pressed the lock screen button.
Now the phone only displays the white "Samsung" logo for a few seconds and will not power on even trying 2 different data/charge cables and 4 different batteries which have charge on them.
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