My tabpro s, after the samsung update, was not able to use the samsung flow suite.
It was extremely strange, so I started to investigate and I noticed a driver problem for the TPM 2.0 (error 10, cannot start the device).
I decided to contact the samsung service to receive news about that. They told me to reinstall it to the original state (factory reset).
I performed that but the TPM is still reporting the same error. Now I cannot even install the Samsung Flow driver (it says TPM driver is not protected. Resolve before continue the installation).
Again, I called the samsung service but they told me "we don't know how to resolve" and ask to send the tablet to the assistance.
But, for me, it's like a silly idea to send it back for a driver problem.
I even tried to play with bios parameters, but it seems there is no way to fix it.
Suggestions?
Thanks for the help!
It was extremely strange, so I started to investigate and I noticed a driver problem for the TPM 2.0 (error 10, cannot start the device).
I decided to contact the samsung service to receive news about that. They told me to reinstall it to the original state (factory reset).
I performed that but the TPM is still reporting the same error. Now I cannot even install the Samsung Flow driver (it says TPM driver is not protected. Resolve before continue the installation).
Again, I called the samsung service but they told me "we don't know how to resolve" and ask to send the tablet to the assistance.
But, for me, it's like a silly idea to send it back for a driver problem.
I even tried to play with bios parameters, but it seems there is no way to fix it.
Suggestions?
Thanks for the help!
Last edited by a moderator: