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I bought Lumia920 here in the Philippines, and I've got the same problem. I can't connect to chat. I'll try asking Nokia Care at SM Cebu.

I bought Lumia 920 last April 5. Suddenly last Wednesday, April 17, it doesn't switch on! It was just sitting in my pocket the whole time. The last time I used it was running perfect. Then, I borrowed my friend's phone and tried calling my number (the sim inserted inside) and it seems the sim is...