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Just what it says on the tin. But that would be too easy...here are some caveats: 1) The start menu does not open, either by clicking the icon on the desktop or pressing the windows key on the keyboard. The sign in screen also does not show at startup, so no access to 'shift restart' that way...

Sorry I can't be more precise than that, but the computer is stubbornly refusing to give me error messages or reports. I'm running Windows 10 on a Sony laptop model PCG-71311M. I spent most of the day waiting for thr April update to download and install, and the rest of the day and evening...

Sorry I can't be more precise than that, but the computer is stubbornly refusing to give me error messages or reports. I'm running Windows 10 on a Sony laptop model PCG-71311M. I spent most of the day waiting for thr April update to download and install, and the rest of the day and evening...