Make sure he knows what he's talking about. :angry:
I've been looking to leave AT&T for a while now. Figured now's a good time since all my devices are finally unlocked. I walk into our local T-Mo store to check their coverage map. Turns out I'm in-between a 2G/3G coverage area. I'm close to the outskirts of town so I was ready to accept that I might be stuck on 2G at home. He checks the map for where I work/shop. Tells me that the towers have been refarmed and I'll get great 3G/4G in town, which is good because that's where I use it the most.
I take my two lines and sign up for T-Mobile prepaid. It takes like two hours for the phone numbers to transfer so I couldn't really test it out in stores. I head home to discover that indeed I'm stuck with Edge. Fine, I knew that was a possibility. Then I check my bars. It keeps fluctuating between 3 bars and no signal at all. That's warning flag number 1. Warning flag number 2 hits when I'm on my way to work. According to the T-Mo rep I'm supposed to be blanketed in all this refarmed 3G/4G goodness. NOPE! I get to work only to see that I have a solid 3 bars... of Edge!
Reps should know better than to promise refarmed towers when they're not. Plus we use our phones for our side business in addition to work making unreliable phone service completely unacceptable. Heck, that's the only reason I stuck with AT&T so long, because I knew I wouldn't have to jump through a bunch of hoops. The only upside is that there's no ETF for leaving T-Mobile which is exactly what I'm going to do. Now to send a letter to T-Mobile. :eck:
I've been looking to leave AT&T for a while now. Figured now's a good time since all my devices are finally unlocked. I walk into our local T-Mo store to check their coverage map. Turns out I'm in-between a 2G/3G coverage area. I'm close to the outskirts of town so I was ready to accept that I might be stuck on 2G at home. He checks the map for where I work/shop. Tells me that the towers have been refarmed and I'll get great 3G/4G in town, which is good because that's where I use it the most.
I take my two lines and sign up for T-Mobile prepaid. It takes like two hours for the phone numbers to transfer so I couldn't really test it out in stores. I head home to discover that indeed I'm stuck with Edge. Fine, I knew that was a possibility. Then I check my bars. It keeps fluctuating between 3 bars and no signal at all. That's warning flag number 1. Warning flag number 2 hits when I'm on my way to work. According to the T-Mo rep I'm supposed to be blanketed in all this refarmed 3G/4G goodness. NOPE! I get to work only to see that I have a solid 3 bars... of Edge!
Reps should know better than to promise refarmed towers when they're not. Plus we use our phones for our side business in addition to work making unreliable phone service completely unacceptable. Heck, that's the only reason I stuck with AT&T so long, because I knew I wouldn't have to jump through a bunch of hoops. The only upside is that there's no ETF for leaving T-Mobile which is exactly what I'm going to do. Now to send a letter to T-Mobile. :eck: