- 09-13-2012, 05:49 PM #1
Just wanted to add another voice on the Sprint WP issue. I was just on the phone with a representative from Sprint CEO's office today, regarding an Email I sent them referencing the WP phones and my current state of cellular service in my area.
I will say from the start, Joan, the lady I spoke with, had been trying to contact me by phone now for about 6 days to speak with me and never gave up until I was able to get to my phone. Kudos' for there willingness and endeavor to keep trying to talk to a customer who emailed them on an issue. She launched a ticket on the service issue and then we spoke about the WP issue. She wasn't able to really speak on it for the simple fact that there just has not been any information released. So, figure if the CEO's office doesn't have any info or could even say when/if there was going to be another phone put out, that Ain't Good.
She did say she wanted to forward my input on the desire for a WP on up so it can be reviewed. Not sure if it was just copy read off a script or not, but the simple fact that she had been trying to contact me for the longest time in reference to an Email I sent them last week was pretty decent of them.
- 09-13-2012, 06:07 PM #3
Same here. I emailed about my disappointment on the lack of support (tango and future phones). She emailed me three times try to get me to call her. I'm still done with them though. their "wait and see" approach doesn't jive with me.
- 09-13-2012, 07:21 PM #5
That's all fine an well but U.S. Cellular doesn't offer service or plans in my area of FLorida according to their website.
I guess what I have trouble fathoming is that a truly nation wide service provider would completely fore go an entire platform like it appears they are doing.
- 09-13-2012, 07:22 PM #6
Sprint needs to wake up already. Do they not think that if every carrier pushed this OS that it wouldn't catch on?.... I really hope they'll jump on board at WWDC or whatever its called in January... Hopefully with something high end...
09-14-2012, 08:41 AM #10
- 138 Posts
- 09-14-2012, 02:14 PM #11
- 09-14-2012, 08:12 PM #12
That was my wifes experience also with AT&T back in the day(analog Cellular). She had excellent coverage all over the state of Florida where I had at that time AllTell and only had decent service from my area, Central Florida, South. Anywhere from Orlando-North and I was in roaming and many times, my phone would stop working since it sent signals to the provider saying my phone had been cloned.