| | 11-29-2012, 06:49 PM #1
So, I purchased my HTC 8X from our local Verizon store the first day it was available.
It was $199, plus $30 (or so) to "upgrade" my unlimited data to 2GB/month.
I was told that they will price-match for 14 days.
Last week, Walmart was selling it for $99.
This week, they are selling it for $149 with a $100 gift card (basically $50).
I called Verizon (#611 or whatever) and they said they don't price-match with third-party retailers.
They also said that I could return the phone and buy a new one from Walmart (with a restocking fee, of course).
I called our local Verizon store and they said that I need to call TeleService (sp?).
I called TeleService and they said the same thing (even advertising that I could return my phone and get it from Walmart).
That is some seriously lame customer service.
This is the first time that I've ever walked into a Verizon store and purchased a phone.
I think that is the last time that I'll ever walk into a Verizon store and purchase a phone.