I Found a Solution for 0X80073CF9 on Mobile

[Serpent1189]

Hi all,

I think I have found a fix for the 0X80073CF9 error in the mobile store which has been bedeviling some of my apps in the newest Insider Preview, and will probably be an ongoing issue in the future. I managed to use this method successfully twice, although YMMV.

1. Try updating the app in the store's update page until you get the 0X80073CF9 error.

2. Cancel the update/download.

3. Search the app in the store and go directly to the app's page. It should then offer you the option again to update.

4. Update from the app's page. This "update" will probably be a different size than the one that was giving you the error.
4a. Note, you may have to try this update more than once, and you may get a different error, but one that is fixable with a retry.

5. You should get a message that "this product is installed" and then the "update" button will change to "open"
5a. The "open" button just doesn't open the app. I don't know why.

6. You should be able to open the app again from the app list/home screen. If not, soft reset and it should work then.

Again, ymmv but I got this to work twice. Not the best process, but certainly better than not having the apps (especially uber AND realarm in my case)!

EDIT: I am using a Lumia 1520 on ATT

 

[BernardSheppard]

This didn't quite work for me - but something very similar did...

Steps 1 and 2 as above, Step 3 don't download, switch back to start, swipe to all apps, uninstall the offending app, switch back to store, app is probably already downloading - if not hit install.

 

[Serpent1189]

Excellent! Uninstall was usually grayed-out for me before I discovered my solution, although I guess I had not tried it after canceling an update

 

[Bigfireq]

I powered off the phone, turned it back, restarted the downloads, and that seems to have fixed it for me.

 

[Thej Siddhotam]

You are genius. Worked like a charm after following ur steps in exact order. One additional thing I had to do before all this, turn off automatically update my apps when i connect to wifi..

 

[honda accord 99]

1- close the Update from ( update page).
2- delete the app from the main list.
3- search for the app in the store.
4- hit on FREE button and the app will start downloading .
The new download contains the last updates.
Hope this works fine with you.

 

[Serpent1189]

1- close the Update from ( update page).
2- delete the app from the main list.
3- search for the app in the store.
4- hit on FREE button and the app will start downloading .
The new download contains the last updates.
Hope this works fine with you.

The more solutions the merrier! I was about to pull out what little hair I had left over this dumb issue, and no threads addressed it on mobile.

 

[Bigfireq]

"One additional thing I had to do before all this, turn off automatically update my apps when i connect to wifi.. "

I didn't have to. I noticed that it seemed a little random - I'd get a bunch of apps to successfully update, and a few would get stuck, and then I'd power off and back on, and get more apps to install.

 

[docangle1]

Worked for me! Wasn't looking forward to a factory reset.

 

[murali mohan]

thank you sir

 

[Maurizio Troso]

Doesn'work for me. I'm unable also to uninstall, app is not in memory but only in list!!!!

 

[Shad0wguy]

Didn't work for me unfortunately.

 

[mikepalma]

What about error 80070006? I can't get past that one with your steps

 

[andyqkw]

Didn't work for me...

 

[xaase]

found another solution, when you can't update and you can't uninstall the app.
1. cancel the download/update
2. put your device in airplane mode
3. restart your device
4. now you should be able to uninstall the updating app
5. after uninstall, turn down the airplane mode
6. re download the complete app.

 

[skarebrian]

Sorry for coming in late here, but a new version of this problem just arose for me.

I had about 10 apps on my SD card, with a Lumia 735.

Just joined Preview W 10 mobile and got updated to 1511 .... 107.

Something weired happened to my SD card and all those apps. Tiles were all faded out - said there was not an SD card.

Have managed to delete most of the apps and re-install - to my phone as advised here, but the HERE suite of Maps, Drive and Transit refuse to be installed - cannot see either if they are on the phone anywhere.
Have taken out my SD card completely until I get this solved.
I also understand they are two different versions of the HERE suite and have chosen the right one.

Found a different error code last night 0x80242022.
Any ideas ?

Seems like something still trying to load to an SD card.

Brian:straight:

 

[Maurizio Troso]

Sorry for coming in late here, but a new version of this problem just arose for me.

I had about 10 apps on my SD card, with a Lumia 735.

Just joined Preview W 10 mobile and got updated to 1511 .... 107.

Something weired happened to my SD card and all those apps. Tiles were all faded out - said there was not an SD card.

Have managed to delete most of the apps and re-install - to my phone as advised here, but the HERE suite of Maps, Drive and Transit refuse to be installed - cannot see either if they are on the phone anywhere.
Have taken out my SD card completely until I get this solved.
I also understand they are two different versions of the HERE suite and have chosen the right one.

Found a different error code last night 0x80242022.
Any ideas ?

Seems like something still trying to load to an SD card.

Brian:straight:

Extract sd card, check it via laptop sd card reader (not fast check), install apps on phone memory and later move some of them on sd card (only the ones system permits to)

 

[skarebrian]

Hi Maurizio, Yes did all that - actually formated the SD to start all over.

Memory of HERE suite appears to be somewhere in phone/Store, apps will neither update or new install.

All 3 are in the Store update queue an give back fault code 0x80242022 - can I somehow cancel the queue in the Store ?

Brian

 

[hkhasib]

Sometimes, I face this problem in Wi-Fi. That time i turn my cellular data on and install/update by using mobile data and it works fine. But i'm worried, This problem also may appear Windows 8/10 PC. In that case, You may need to just reset windows store.

 

[Shubham Ranjan]

what if the app giving error is built in OS, like groove music. we cant uninstall it!!!