- Jul 3, 2015
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I downloaded the upgrade to builds 10158, 10159, and 10162 as they became available from Windows Update. This went went well in each case. I removed (uninstalled) the antivirus (bit-defender), rebooted, and tried to upgrade to each build. Each upgrade attempt failed in the same way: The upgrades downloaded and configured rapidly. The upgrade process began to slow badly at 22% complete with 74% of files copied. The laptop spontaneously rebooted when the upgrade process was at 23% with 79% of files copied in each instance, and build 10130 was automatically restored in each such instance. The hidden directory was removed, and no setup logs remain. I made an ISO for build 10162 last night and tried it. I achieved the same results. Can you direct me to information on how to create and recover setup logs in such an instance? I was able to install and upgrade earlier builds without a problem. The laptop is a 2015 HP 15 Notebook PC model 15-g210AU. (I am in Thailand.) It is a PC my wife uses. It has an AMD P6 Quad-Core. Help would be very much appreciated.