Store crashing upon opening build (10240)

[woutmartens]

Build is running quite good but store cannot be opened...
Any way to solve this without clean install?

Opening store from app menu or via weblink results in the same crash (no errorcode)

Tx

 

[bobcom]

Same here. Was working fine until this morning. Now closes shortly after launch (at the blue splash screen). It seems Store had problems updating itself and cannot recover from the error. Re-registering the Store app does not solve the issue. Build 10240 is full of annoying bugs of this sort.

P.S. Had same Store issue in Build 10166 and was only solved by reinstalling the build on top of the version that had the problem. Quite painful "solution". Thanks Microsoft!

 

[woutmartens]

Thanks bobcom for the confirmation.
I'm about to do a factory reset but not really feeling like reinstalling all my apps + configs just because of this.

 

[SargeT]

Freshly installed 10240 from ISO (upgrading from 10166 stuck at a certain percent several times) and have the Store working, but "My library" is empty instead of listing my 1K+ apps bought ever on both W and WP. Am I alone?

 

[illidanx]

Store crashes on build 10240 for me too. It was fine right after upgrade but suddenly stopped working.

 

[Zapella Tiago]

Did you delete that "Windows.old" folder?

 

[Ronho7]

My Store crashed right after I had added a Local Account and logged in. However, it still works on the Local Account but not my Administrative Account. I tried to uninstall and delete the Local Account with hope that it would be back to normal but it didn't work out. Then I started a Reset. Now things are still fine to me, but I don't dare to add any Local Account on my laptop.

Expecting for an explanation and a solution.

 

[systematicchaos]

Found a solution for this. Was not able to open store on build 10240. Go to C:>users>user_name>AppData>Local>Packages>Microsoft.WindowsStore_8wekyb3d8bbwe>Local cache. Delete all the files and folders in there, problem solved.

 

[diego3336]

Thanks a lot. I was about to do a reset and your tip saved my day.

 

[Nick Schaper]

Same resolve here:

Go to C:\Users\user_name\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache

Delete all the files and folders. Open store and it will open again.

Worked for me instead of a fresh install

 

[Daan Hut]

thanks! worked for me!

 

[Miles Taven]

Didn't work for me

 

[Siddharth Shrotriya]

yeah not working for me too, is there any other known way to solve this ?

 

[illidanx]

I ended up clean installing Windows and the problem was solved.

 

[Miles Taven]

I ended up clean installing Windows and the problem was solved.

Sorry for my noobness, by does this involve going back to 8.1 and then reinstalling all over again, or can I just reinstall 10 from Windows 10?

 

[al_dexter]

Local Cache folder is empty, but store doesn't start

 

[illidanx]

Sorry for my noobness, by does this involve going back to 8.1 and then reinstalling all over again, or can I just reinstall 10 from Windows 10?

You can reinstall 10 from 10. Your license has already been stored on Microsoft server so no need to upgrade again. Just skip all prompt for CD key during set up.

 

[Miles Taven]

You can reinstall 10 from 10. Your license has already been stored on Microsoft server so no need to upgrade again. Just skip all prompt for CD key during set up.

I'm a bit scared of doing that, already heard a few horror stories.

 

[C0mdrData]

Found a solution for this. Was not able to open store on build 10240. Go to C:>users>user_name>AppData>Local>Packages>Microsoft.WindowsStore_8wekyb3d8bbwe>Local cache. Delete all the files and folders in there, problem solved.


Thank you, Thank you, Thank you. I have searched for 20 or 30 hours, tried all kinds of corrections. Nothing worked.

This did it.:grin::grin::grin::grin::grin:

 

[scootaloose]

Found a solution for this. Was not able to open store on build 10240. Go to C:>users>user_name>AppData>Local>Packages>Microsoft.WindowsStore_8wekyb3d8bbwe>Local cache. Delete all the files and folders in there, problem solved.

My god, i don't usually make forum accounts often but i just had to make one for this exception, thank you so much! I was about to create a new account after spending almost an hour with MS Support over remote assistance!