Why won't Outlook 2013 send emails after the Windows 10 upgrade?

[Windows Central Question]

outlook 2013 will not send emails after windows 10 upgrade

It receives email just fine and will send a test email when you are in advanced settings but will any emails created just sit in outbox. The error comes up and says " 8x800ccc13 cannot connect to the network verify your network connection or modem" Which is working of course as I'm online

 

[Paul Young4]

Re: outlook 2013 will not send emails after windows 10 upgrade

I am having the same trouble, please help MS, I need my email for work!!!

 

[crazylife4u]

Re: outlook 2013 will not send emails after windows 10 upgrade

Hello

Here is another thread but I don't have 10 posts so cant post the link as hypertext so search After installing windows 10 I can no longer send emails with Outlook 2013

I have the same problems and will report there what has been tried and what works or does not so far.

 

[Mike Messenger2]

Same problem here. Anyone know how to fix?

 

[Carman Lawrick]

I too am having the same problem, though I have both an IMAP account and an account hooked up to MS Exchange Server. I can send email fine through the Exchange Server account, but not through the IMAP account. Both accounts receive email just fine.

 

[Caleb Tivendale]

I am also having the same problem. I hope this gets fixed quickly.

 

[richbsmart]

Same problem here - anyone know any fixes yet please?

 

[rikthemonk]

I've also got the same problem and it is definitely a Windows 10 thing because:
a) I have changed no outlook settings but emails stopped sending straight after the windows 10 installation
b) Others at work who have exactly the same settings as me are still able to send emails.

I use SMTP: POP3 email account and have tried ports 25 and 587 and it made no difference.
I added a new SMTP: IMAP email account, again trying ports 25 and 587 and it made no difference.
I also have a MS Exchange Server email account and that still works fine.

 

[Terry Lambert]

I too am having issues with not being able to send via Outlook since the upgrade to Windows 10. Upon further investigation of the trace files the analysis returns the following statement
Some timezone registries are missing on the host computer. Please ensure that the client computer has the latest Windows Updates. Check here for more information on Microsoft Updates.
This needs to be fixed very quickly guys if you need to see the log files please let me know.

 

[rikthemonk]

So saw this on another WindowsCentral thread.

Click on the search icon, search on cmd when you find the application (Command Prompt) run as administrator (i.e. right click it and click run as administrator). You will then see a rectangular black window appear with folder> then type in sfc/scannow and sit back and wait (takes a while to run).

When finished type in exit. Then close outlook, restart and problem solve. Seems to have solved the problem for a number of people on the other thread too.

 

[youmaythinkso]

While I thought it was illogical the scannow suggestion seems to have got my mail moving at last. Thanks

 

[Terry Lambert]

Perfect. This has worked for me Thank you

 

[Neil Gascoyne]

Worked for me as well, thank you.

 

[Caleb Tivendale]

I think this fixed the problem for me too, thanks.

 

[manish_kanodia]

dear my problem still not solved my office is 2010

 

[Ryujingt3]

Thanks for this. I am trying the SFC scan now. I hope it fixes it because none of my email settings have changed and I wondered why I had to send emails from my phone now.

 

[cknandu2006]

sfc /scannow worked very well.

Thanks a lot.

 

[untz]

Thanks a lot.

This worked for me. Run the command and wait for a while. Restarted Outlook and the corrupted file was repaired.

Thumbs up!

 

[AndreiPio]

Thanks, sound as it you have the solution. I managed to get as far as opening the Command Prompt window.
Can you go in a bit more detail from there on please?
Many thanks.

 

[AndreiPio]

Cheers - running the scan at the minute, let's see what that is going to do. Glad to see Windows reaching the 10 milestone. It does look to me as if they should have spent some time on 9 first.