I have a boxed retail copy of Windows 7. The retail license allows me to use it on one computer at a time but I can also wipe a computer and install it on another as long as its only ever used on 1 at a time. I paid the extra for a retail copy rather than an OEM copy which is locked to one PC.
I was told before I upgraded by Microsoft support that a Windows 7 retail copy would upgrade to a Windows 10 retail copy. (i.e a copy with the ability to move from machine to machine)
However, I have just upgraded my PC. I then contacted Microsoft Support. I asked them how I can get the Windows 10 licence key for my new copy for when I move to a new machine. They seem to have changed their mind and basically said I can't and that the copy is locked to the current machine (although the answers were very vague). That is not how a retail licence works. They never warned of the upgrade being locked to one PC like an OEM licence.
I will only be using this machine for 7 more days before I wipe and move to a new machine. I asked if I could install the Windows 7 on the new machine and upgrade again using the USB stick I made via the Microsoft Windows 10 installer tool. The support operator said "I can not guarantee it, you may have activation issues." He said I can buy a new copy of Windows 10 for the machine.
Can anyone help? Will I be able to activate Windows 10 by installing Windows 7 and upgrading on my new machine?
I really don't want to be forced to buy a retail copy of Windows 10 when I was told I would get one free.
I was told before I upgraded by Microsoft support that a Windows 7 retail copy would upgrade to a Windows 10 retail copy. (i.e a copy with the ability to move from machine to machine)
However, I have just upgraded my PC. I then contacted Microsoft Support. I asked them how I can get the Windows 10 licence key for my new copy for when I move to a new machine. They seem to have changed their mind and basically said I can't and that the copy is locked to the current machine (although the answers were very vague). That is not how a retail licence works. They never warned of the upgrade being locked to one PC like an OEM licence.
I will only be using this machine for 7 more days before I wipe and move to a new machine. I asked if I could install the Windows 7 on the new machine and upgrade again using the USB stick I made via the Microsoft Windows 10 installer tool. The support operator said "I can not guarantee it, you may have activation issues." He said I can buy a new copy of Windows 10 for the machine.
Can anyone help? Will I be able to activate Windows 10 by installing Windows 7 and upgrading on my new machine?
I really don't want to be forced to buy a retail copy of Windows 10 when I was told I would get one free.
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