Upgrade broke my laptop - unbootable to anything

[Stephen Matlock]

Windows 7 HP Pavilion DV7 w/ second monitor attached via RGB

Windows 10 upgrade wizard said everything was fine.

Upgrade took >90 minutes.

Second monitor no longer works on my laptop. (No monitor works - tried different cables, different monitors.)

Contacted Samsung for support on monitor. Downloaded updated video driver.

Rebooted.

Windows 10 now won't boot.

No system recovery options.

Now what?:devil:

 

[dalchina]

Hi, try safe mode using a Win 10 installation disk. Also see
http://answers.microsoft.com/en-us/...t/6dcac7f7-4e39-4bf3-99b9-e20b9718bd8d?auth=1
(I'm not yet allowed to post links- ha!)

which gives detail.

and search
windows 10 black screen

(assuming you see a black screen, that is)


Note too that system restore is OFF by default in Win 10.. so unless you turned it on, that option is out.