Why isn't my keyboard and touchpad working past the Windows 10 upgrade?

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Windows Central Question

keyboard and touchpad not working post windows 10 upgrade

hi i am running a Samsung NP940XG3-K03US. I just upgraded to Windows 10 and my keyboard and touch pad are not working. I have tried windows update, intel update, samsung update tools and nothing has worked. any advice?
 
Re: keyboard and touchpad not working post windows 10 upgrade

Have you tried downloading drivers from Samsung website. Downloading drivers from website and with update tool isn't always the same